D-ID
D-ID is an AI company specializing in generating synthetic media, including deepfake technology and animated avatars.
Calldesk.AI
Calldesk automates repetitive customer service calls with AI voice agents, enhancing productivity and customer satisfaction while freeing up human agents for more valuable interactions.
About D-ID
The Natural User Interface (NUI) by D-ID is designed to transform how we interact with the digital environment. This interface allows for direct communication with technology through intuitive, face-to-face conversations, eliminating the need for typing or clicking. NUI focuses on understanding and responding to user needs directly and efficiently, making digital interactions simpler and more natural.
The NUI platform utilizes advanced AI to interpret human expressions and verbal cues accurately, enabling responsive and relevant interactions as if you’re speaking to another human. This technology is particularly beneficial in sectors like healthcare, where patients can discuss symptoms with a virtual medical assistant, and in retail, where shoppers receive personalized advice from virtual shopping advisors.
Adopting NUI can lead to significant improvements in operational efficiency and customer satisfaction. It simplifies user interactions across multiple industries, including education, where it can facilitate more engaging learning experiences, and customer support, where it can expedite query resolution. The ease of integration and the immediate enhancement in user experience make NUI by D-ID an indispensable upgrade for businesses aiming to stay ahead in the digital age. With this innovative interface, companies can make their digital services feel as natural and interactive as a real human conversation.
| Website: | https://www.d-id.com/ |
|---|---|
| Founded in: | 2017 |
| Founder: | Gil Perry, Sella Blondheim, Eliran Kuta |
| CEO: | Gil Perry |
| Address: | Tel Aviv, Israel |
| Email: | [email protected] |
| Live Chat: | Yes |
About Calldesk.AI
Calldesk has revolutionized customer service for businesses by leveraging AI-powered voice agents. Automate repetitive customer service calls with AI IVR, AI Receptionist, and AI Answering Service, allowing your teams to focus on high-touch interactions and improve customer satisfaction. By digitizing inbound AI phone call interactions, simple requests can be processed without involving human agents, thus increasing productivity. Automation helps divide the cost of handling calls and manage conversations either partially or end-to-end, making it easier to absorb call spikes with 24/7 voice agent support.
This approach frees up your team’s time for more valuable interactions, saving thousands of work hours by automating low-value tasks and improving team well-being. It also creates a memorable customer experience, turning unsatisfied customers into brand ambassadors. Empower your customers with a self-service phone channel that provides 24/7 availability, removing irritants from their journey and boosting overall satisfaction.
Enhance your contact center by combining human and AI capabilities, such as AI Telemarketing, to offer the best experience to callers, maximizing team productivity, and exceeding operational goals. This transformation not only differentiates your brand but also creates long-lasting memorable experiences for your customers.
| Website: | https://calldesk.ai/ |
|---|---|
| Founded in: | 2015 |
| Founder: | Vincent Gire, Aimé Dushimire |
| CEO: | Vincent Gire |
| Address: | rue de Ponthieu, Paris, France |
| Phone: | 33 (0)1 86 26 99 01 |
| Email: | [email protected] |
| Live Chat: | No |
D-ID is a better alternative to Calldesk.AI
We've compared price, features, voice samples, and more, and D-ID is a better alternative to Calldesk.AI
Compare D-ID Product Suite vs Calldesk.AI
If you are looking to invest in either D-ID or Calldesk.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Creative Reality™ Studio
- AI Agents
- Mobile App
- API
- Chat.D-ID
- AI Agent
D-ID vs Calldesk.AI Pricing
Compare D-ID vs Calldesk.AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Trail | 0 | 0 |
| Build | $18 | $14.40 |
| Launch | $50 | $35 |
| Scale | $198 | $138.60 |
| Enterprise |
| Monthly Price | Yearly Price | |
| Contact Support |
D-ID vs Calldesk.AI Features Comparison
A side-by-side comparison of D-ID vs Calldesk.AI features
D-ID Features |
Calldesk.AI Features |
|---|---|
Personalized VideosInfuse your communications and L&D videos with a personalized, human touch, easily scaling to meet diverse needs. |
Natural Language Processing (NLP)Calldesk’s AI voice agents leverage advanced NLP to understand and process natural language, allowing for smooth, conversational interactions with callers. This ensures that callers are understood and directed appropriately without the need for complex menu systems |
Fast & Cost-efficientQuickly transform training materials, documents, or audio into engaging video content with minimal effort. |
Quick DeploymentCalldesk voice agents can be deployed in a matter of days, not months. This rapid setup is made possible through an ergonomic Studio platform, which simplifies the building and deployment process |
At the Touch of a ButtonEffortlessly create diverse training and learning content with just a single click. |
Cost EfficiencyThe AI voice agents significantly reduce the cost per call by automating repetitive tasks and handling large volumes of calls efficiently. This allows human agents to focus on more complex, high-value interactions |
Scale from AnywhereLocalize and scale your marketing and educational content seamlessly across different regions and languages. |
High Understanding RateThe platform uses a best-of-breed architecture to achieve high comprehension rates, even in challenging scenarios involving accents, breaks, or ambient noise. This ensures that conversations remain smooth and effective |
All in One PlaceEasily make revisions and updates to your videos without additional production steps. |
Real-Time Monitoring and SupervisionThe Calldesk Studio provides tools for monitoring and supervising voice agents. Users can access detailed statistics, read call transcripts, and quickly adapt the behavior of voice agents to meet daily challenges and improve performance |
Instant Explainer VideosProduce affordable, high-quality explainer videos without the need for costly production teams. |
Multi-Language SupportCalldesk’s technology supports 29 languages natively, making it a versatile solution for businesses with a global customer base. This feature ensures that customers can interact with the voice agents in their preferred language |
Pre-Optimized Use CasesThe platform offers a variety of pre-optimized use cases based on millions of real-life conversations. These include caller identification, natural language IVR, appointment scheduling, customer file follow-up, and more. This helps businesses quickly implement effective solutions tailored to their specific needs |
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Seamless Handover to Human AgentsWhen the AI voice agent encounters a query it cannot handle, it seamlessly hands over the call to a human agent, ensuring continuity and maintaining a high level of customer satisfaction |
D-ID vs Calldesk.AI Use Cases
Most apps in this space have similar use cases but you can compare D-ID vs Calldesk.AI use cases if you were looking for something unique.
D-ID Use Cases |
Calldesk.AI Use Cases |
|---|---|
Enhanced Customer ExperienceDeploy D-ID’s photorealistic digital humans as virtual assistants to transform customer service interactions into engaging and satisfying experiences. |
Caller IdentificationQuickly identifying callers to access their accounts and provide personalized service. |
Corporate Communications and TrainingD-ID revolutionizes corporate training and internal communications by transforming text and audio into captivating AI-powered video content, streamlining message delivery without extensive resources. |
Natural Language IVREliminating the need for complex and tedious number-based IVR systems. |
E-commerceIntegrate D-ID’s lifelike digital agents into your online store to offer real-time, personalized shopping assistance, enhancing customer engagement and boosting sales. |
Demand PrequalificationGathering key information from callers before transferring them to a human agent. |
Marketing and SalesUtilize D-ID to create digital sales agents, pioneering interactive marketing and lead generation strategies that captivate potential customers and foster brand loyalty. |
FAQ HandlingManaging high volumes of calls about simple, recurring questions. |
Accessibility Across LanguagesWith the capability to communicate in over 120 languages, D-ID’s digital humans are perfect for businesses aiming to expand globally and provide multilingual support. |
Appointment SchedulingAutomating the process of booking, rescheduling, or canceling appointments. |
Customer File Follow-UpProviding updates on the status of orders, files, or packages without human intervention. |
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Insurance Claim ProcessingSupporting insured callers with immediate assistance during claim processes. |
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Repayment SimulationHelping customers understand their repayment options and conditions. |
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Support Ticket CreationAutomating the creation of support tickets for customer service issues. |
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Call Spike ManagementHandling high call volumes during peak times without overloading human agents. |
D-ID vs Calldesk.AI Reviews
See how D-ID vs Calldesk.AI stack up by what users think of them.
"Friends, D-ID - Excellent service!"
I have created hundreds of hyper-realistic Avatars in D-ID, which were previously sketched in MJ and they have been a huge success!In D-ID everything is done perfectly and brilliantly. A simple and understandable interface even for a 3-year-old child. Uploading pictures and audio files - instant. Video generation is instant!In 30 minutes, I created more than 40 ready-made animated videos and have been continuing to do this for more than 2 months.
"D-ID; Artificial intelligence to the next level!"
The Image to video feature is the most loved feature of D-ID studio, means you just have to upload your pic and enter the text you want to talk D-ID studio will automatically genrates the stunning results
"D-ID Usage"
Ability to upload other JPG and MP3 files to create avitars
Absolutely Avoid Theifs
Absolutely, totally avoid it unless you want to use it for fun. Its a real shame its a good platform and works well but their Idea of business and steeling is unacceptable. Your first few videos will be great after thet you wil get no support and be held to ransome to continue.
On their website
On their website, they only say that in the Advance package you can remove/replace the watermark with your own. What they don't say is that you need to be a developer to do this
Utter tripe
Utter tripe. An error happened when I created a video and it said to resubmit the data. Not only did it resubmit the data but charged me for multiple times for their system error. I did contact support who stated they would resolve the error and refund the charges - unfortunately, the did not and no longer respond to emails. I will be contacting bank to enter a chargeback
Calldesk.AI not reviewed yet.
