Convoso
Convoso is a contact center solution provider that accelerates lead engagement with continuous innovations in dialer and AI technologies, helping businesses reach more leads faster.
No agent sample available
Sameday AI
An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.
About Convoso
Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI IVR technologies. Their solutions also leverage AI phone call systems to optimize communication and boost productivity. Furthermore, Convoso’s AI Answering Service ensures that no call is missed, while the AI Receptionist seamlessly manages customer inquiries. Their cutting-edge AI Telemarketing solutions continue to revolutionize lead engagement and business growth.
| Website: | https://www.convoso.com/ |
|---|---|
| Founded in: | 2006 |
| Founder: | Nima Hakimi, Bobby Hakimi, Ari Rashti |
| CEO: | Nima Hakimi |
| Address: | Los Angeles, California, USA |
| Phone: | 1 (866) 788-4908 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Sameday AI
Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.
Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI IVR, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work.
Additionally, Sameday AI can integrate with any software that has an available API, including the most popular AI Answering Service, AI Receptionist, and AI Telemarketing systems, along with Field Service Software, ensuring your business stays connected. This also includes handling customer interactions via AI phone calls efficiently.
| Website: | https://www.gosameday.com/ |
|---|---|
| Founded in: | 2021 |
| Founder: | Aaron Cooper, Max Forsey |
| CEO: | Aaron Cooper |
| Address: | Lehi, Utah, USA |
| Phone: | 1 (415) 723-6177 |
| Email: | [email protected] |
| Live Chat: | No |
Convoso is a better alternative to Sameday AI
We've compared price, features, voice samples, and more, and Convoso is a better alternative to Sameday AI
Compare Convoso Product Suite vs Sameday AI
If you are looking to invest in either Convoso or Sameday AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Auto Dialers
- CallCatalyst™
- ClearCallerID™
- Click-to-Comply™
- DX5 Engine
- StateTracker™
- Voso.ai
- AI Agent
Convoso vs Sameday AI Pricing
Compare Convoso vs Sameday AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Launch | $349 | |
| Scale | $559 | |
| Enterprise | Contact Support | Contact Support |
Convoso vs Sameday AI Features Comparison
A side-by-side comparison of Convoso vs Sameday AI features
Convoso Features |
Sameday AI Features |
|---|---|
Multiple Dialing ModesConvoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs |
24/7 AvailabilitySameday.ai ensures that no call goes unanswered, providing around-the-clock service to capture leads and respond to customer inquiries at any time, including after hours. |
Skills-Based RoutingThis feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction |
Natural Language Processing (NLP)The AI uses advanced NLP to understand and respond to customer inquiries in a natural and engaging manner, similar to a human representative. |
Caller ID Reputation ManagementConvoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality |
Proactive Sales AutomationThe AI is equipped with sales skills to build value, overcome objections, and close sales effectively, turning leads into scheduled and paying customers. |
Dynamic ScriptingThe platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations |
Integration with Existing SystemsSameday.ai seamlessly integrates with existing phone systems, field service software, and payment systems, ensuring a smooth and efficient operation without the need for extensive manual updates. |
Omnichannel SupportConvoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms |
High Scalability:The system can handle high call volumes simultaneously, maintaining service quality even during peak times, which is crucial for businesses with fluctuating demand. |
Advanced Reporting and AnalyticsConvoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations |
Improved Accuracy and ConsistencyBy providing accurate and consistent information based on the latest data, the AI reduces the likelihood of human error, ensuring reliable responses to customer inquiries. |
Answering Machine DetectionWith up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail |
Advanced AnalyticsThe Intelligent Analytics Suite provides businesses with valuable insights and reporting, helping them to understand what is working and where improvements are needed. |
Compliance ToolsConvoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations |
Cost EfficiencyBy reducing the need for additional staffing and minimizing missed calls, Sameday.ai saves businesses money while also increasing revenue through better lead conversion. |
Smart Voicemail DropThis feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement |
Customizable AIBusinesses can tailor the AI to meet their specific requirements, including multilingual capabilities and custom integrations to fit unique business needs. |
Integration with Third-Party ApplicationsConvoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software |
Security and PrivacyThe AI service includes robust security protocols to protect sensitive customer data, ensuring compliance with privacy standards. |
Convoso vs Sameday AI Use Cases
Most apps in this space have similar use cases but you can compare Convoso vs Sameday AI use cases if you were looking for something unique.
Convoso Use Cases |
Sameday AI Use Cases |
|---|---|
Sales and Lead GenerationConvoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments. |
Handling After-Hours CallsBusinesses often miss calls after business hours, leading to lost opportunities. |
Customer Service AutomationThe platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues. |
Managing High Call VolumesDuring peak times, businesses can be overwhelmed by high call volumes, resulting in longer wait times and potential customer dissatisfaction. |
Appointment SchedulingConvoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling. |
Sales and Lead ConversionConverting leads into paying customers requires skilled sales interactions and timely responses. |
Healthcare EngagementFor healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens. |
Proactive Customer Follow-UpsBusinesses may struggle with timely follow-ups, leading to missed opportunities and lower customer satisfaction. |
Compliance ManagementWith features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations. |
Integration with Existing SystemsSeamlessly integrating new technology with existing business systems can be challenging. |
Omnichannel MarketingBusinesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium. |
Improving Customer ExperienceProviding consistent and accurate information to customers can be difficult, especially with a large team. |
Insurance and Financial ServicesConvoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors. |
Cost ReductionStaffing for call management can be costly, especially with fluctuating call volumes. |
Data-Driven InsightsUnderstanding call patterns and customer interactions is crucial for making informed business decisions. |
Convoso vs Sameday AI Reviews
See how Convoso vs Sameday AI stack up by what users think of them.
"Convoso is very user-friendly, does have some bugs though."
I appreciate how you can set appointments to make calls, and then the call will be served up to you at the correct time. It is user friendly on the front end, and I use this software every day. Customer support is very responsive. I cannot speak to the ease of implementation and integration because I am a front end user.
Convoso
Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!
"Works seamlessly for my needs, have no complaints"
The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call.
Sameday AI not reviewed yet.
