Convoso
Convoso is a contact center solution provider that accelerates lead engagement with continuous innovations in dialer and AI technologies, helping businesses reach more leads faster.
No agent sample available
Ringly IO
Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.
About Convoso
Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI technologies.
| Website: | https://www.convoso.com/ |
|---|---|
| Founded in: | 2006 |
| Founder: | Nima Hakimi, Bobby Hakimi, Ari Rashti |
| CEO: | Nima Hakimi |
| Address: | Los Angeles, California, USA |
| Phone: | 1 (866) 788-4908 |
| Email: | [email protected] |
| Live Chat: | Yes |
About Ringly IO
Ringly.io is a cutting-edge platform that integrates AI calling technology with advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features and capabilities designed to enhance customer service operations and improve overall efficiency.
| Website: | https://www.ringly.io/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Maurizio Isendoorn, Ruben Boonzaaijer |
| Address: | Rotterdam, Netherlands |
| Phone: | 93323328 |
| Email: | [email protected] |
| Live Chat: | Yes |
Convoso is a better alternative to Ringly IO
We've compared price, features, voice samples, and more, and Convoso is a better alternative to Ringly IO
Compare Convoso Product Suite vs Ringly IO
If you are looking to invest in either Convoso or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- Auto Dialers
- CallCatalyst™
- ClearCallerID™
- Click-to-Comply™
- DX5 Engine
- StateTracker™
- Voso.ai
- AI Agent
Convoso vs Ringly IO Pricing
Compare Convoso vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| Free | $0 | $0 |
| Basic | $69 | $62.10 / Month |
| Pro | $450 | $405 / Month |
| Scale | $997 | $897.30 / Month |
Convoso vs Ringly IO Features Comparison
A side-by-side comparison of Convoso vs Ringly IO features
Convoso Features |
Ringly IO Features |
|---|---|
Multiple Dialing ModesConvoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs |
24/7 Call AnsweringRingly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities. |
Skills-Based RoutingThis feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction |
Advanced Call RoutingThe platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience. |
Caller ID Reputation ManagementConvoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality |
Real-Time TranscriptionsRingly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff. |
Dynamic ScriptingThe platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations |
Appointment SchedulingThe AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes. |
Omnichannel SupportConvoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms |
Automated Responses to Common InquiriesThe AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers. |
Advanced Reporting and AnalyticsConvoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations |
Analytics and ReportingRingly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions. |
Answering Machine DetectionWith up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail |
Integration with CRM SystemsThe platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible. |
Compliance ToolsConvoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations |
Text Messaging CapabilitiesRingly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement. |
Smart Voicemail DropThis feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement |
Spam Call FilteringThe AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency. |
Integration with Third-Party ApplicationsConvoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software |
Scalable InfrastructureRingly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality. |
Convoso vs Ringly IO Use Cases
Most apps in this space have similar use cases but you can compare Convoso vs Ringly IO use cases if you were looking for something unique.
Convoso Use Cases |
Ringly IO Use Cases |
|---|---|
Sales and Lead GenerationConvoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments. |
24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Customer Service AutomationThe platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Appointment SchedulingConvoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Healthcare EngagementFor healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
Compliance ManagementWith features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations. |
Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
Omnichannel MarketingBusinesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium. |
Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
Insurance and Financial ServicesConvoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors. |
Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
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Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
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Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |
Convoso vs Ringly IO Reviews
See how Convoso vs Ringly IO stack up by what users think of them.
"Convoso is very user-friendly, does have some bugs though."
I appreciate how you can set appointments to make calls, and then the call will be served up to you at the correct time. It is user friendly on the front end, and I use this software every day. Customer support is very responsive. I cannot speak to the ease of implementation and integration because I am a front end user.
Convoso
Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!
"Works seamlessly for my needs, have no complaints"
The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call.
Ringly IO not reviewed yet.
