Convoso

4.4

Convoso is a contact center solution provider that accelerates lead engagement with continuous innovations in dialer and AI technologies, helping businesses reach more leads faster.

No agent sample available

Bland.AI

3.2

Bland is an advanced platform for AI phone calling. Easily send or receive phone calls with a programmable voice agent.

About Convoso

Convoso is a contact center solution provider that enhances business outreach by accelerating lead engagement through continuous innovations in dialer and AI IVR technologies. Their solutions also leverage AI phone call systems to optimize communication and boost productivity. Furthermore, Convoso’s AI Answering Service ensures that no call is missed, while the AI Receptionist seamlessly manages customer inquiries. Their cutting-edge AI Telemarketing solutions continue to revolutionize lead engagement and business growth.

Website:https://www.convoso.com/
Founded in:2006
Founder: Nima Hakimi, Bobby Hakimi, Ari Rashti
CEO:Nima Hakimi
Address: Los Angeles, California, USA
Phone: 1 (866) 788-4908
Email: [email protected]
Live Chat: Yes

About Bland.AI

Bland is an AI phone calling platform that leverages its API to seamlessly send and receive AI phone calls using a programmable voice agent.

With less than 10 lines of code, users can send their first AI phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.

Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.

Bland supports various use cases, including AI IVR, AI Answering Service, AI Receptionist, and AI Telemarketing,, making it versatile for businesses. It maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.

Website:https://www.bland.ai/
Founded in:2023
Founder: Brian Bell
CEO:Brian Bell
Address: Mountain View, California, USA
Email: [email protected]
Live Chat: No

Convoso is a better alternative to Bland.AI

We've compared price, features, voice samples, and more, and Convoso is a better alternative to Bland.AI

Compare Convoso Product Suite vs Bland.AI

If you are looking to invest in either Convoso or Bland.AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.

  • Auto Dialers
  • CallCatalyst™
  • ClearCallerID™
  • Click-to-Comply™
  • DX5 Engine
  • StateTracker™
  • Voso.ai
  • AI Agent

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
Get Started
Get started for free

Convoso vs Bland.AI Pricing

Compare Convoso vs Bland.AI subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
Contact Support
Monthly PriceYearly Price
Contact Support

Convoso vs Bland.AI Features Comparison

A side-by-side comparison of Convoso vs Bland.AI features

Convoso Features

Bland.AI Features

Multiple Dialing Modes

Convoso supports predictive, power, progressive, and preview dialing modes, allowing businesses to choose the most efficient dialing method based on their specific needs​

Sub-Second Latency

Bland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality​

Skills-Based Routing

This feature ensures calls are directed to the most qualified agents based on their skills and expertise, improving call handling efficiency and customer satisfaction​

Human-Like Voice

Utilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience​

Caller ID Reputation Management

Convoso helps manage and monitor caller IDs to reduce the risk of calls being flagged as spam, thereby increasing contact rates and maintaining high call quality​

Live Call Transfers

The system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions​

Dynamic Scripting

The platform provides customizable scripts that adapt in real-time during calls, helping agents respond effectively to various scenarios and stay compliant with regulations​

Context Awareness

Bland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective​

Omnichannel Support

Convoso integrates multiple communication channels, including voice, SMS, and email, enabling synchronized customer engagement across different platforms​

Integration Capabilities

The platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly

Advanced Reporting and Analytics

Convoso offers highly customizable dashboards and reporting tools that provide real-time insights into call center performance, helping businesses make data-driven decisions to optimize their operations

Scalability and Performance

Bland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times

Answering Machine Detection

With up to 97% accuracy, this feature ensures agents spend more time talking to live leads by filtering out calls that go to voicemail​

Personalization Options

Businesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized​

Compliance Tools

Convoso includes tools to ensure compliance with TCPA and other regulations, helping businesses avoid legal issues while maintaining efficient call operations​

Real-Time Data Injection

The platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction

Smart Voicemail Drop

This feature allows strategic voicemail drops based on call cadence, maximizing the likelihood of callbacks and improving lead engagement

Integration with Third-Party Applications

Convoso's open API allows seamless integration with major third-party applications, enhancing the functionality and flexibility of the contact center software

Convoso vs Bland.AI Use Cases

Most apps in this space have similar use cases but you can compare Convoso vs Bland.AI use cases if you were looking for something unique.

Convoso Use Cases

Bland.AI Use Cases

Sales and Lead Generation

Convoso excels in accelerating sales processes and improving lead generation efforts by automating initial outreach, qualifying leads, and scheduling appointments.

Customer Support

Handling high volumes of customer inquiries and support requests can be challenging and resource-intensive.

Customer Service Automation

The platform's AI capabilities enable businesses to provide 24/7 customer support, handling routine inquiries and freeing up human agents to tackle more complex issues.

Appointment Scheduling

Businesses need an efficient way to manage appointment bookings, cancellations, and rescheduling.

Appointment Scheduling

Convoso can manage appointment bookings and reminders, reducing no-shows and ensuring efficient scheduling.

Lead Qualification and Sales

Sales teams require a streamlined process to qualify leads and follow up on sales inquiries.

Healthcare Engagement

For healthcare providers, Convoso can automate patient interactions, schedule appointments, send reminders, and handle follow-ups, improving patient engagement and reducing administrative burdens.

Order Processing and Tracking

Customers frequently inquire about order status, shipping details, and returns.

Compliance Management

With features designed to ensure compliance with various regulations, Convoso helps businesses maintain adherence to legal requirements while optimizing their call center operations.

Multi-Language Support

Businesses serving a diverse customer base need to handle inquiries in multiple languages.

Omnichannel Marketing

Businesses can leverage Convoso’s support for multiple communication channels to run comprehensive marketing campaigns that engage leads through their preferred medium.

Interactive Voice Response (IVR) Replacement

Traditional IVR systems can be frustrating for customers due to rigid menus and long wait times.

Insurance and Financial Services

Convoso assists in pre-qualifying clients, scheduling consultations, and managing client follow-ups, enhancing efficiency and customer satisfaction in these sectors.

Survey and Feedback Collection

Gathering customer feedback and conducting surveys can be time-consuming.

Emergency Notifications and Alerts

Timely dissemination of critical information during emergencies is crucial for businesses.

Convoso vs Bland.AI Reviews

See how Convoso vs Bland.AI stack up by what users think of them.

"Convoso is very user-friendly, does have some bugs though."

I appreciate how you can set appointments to make calls, and then the call will be served up to you at the correct time. It is user friendly on the front end, and I use this software every day. Customer support is very responsive. I cannot speak to the ease of implementation and integration because I am a front end user.

Lily R.

Convoso

Great product...especially for working through a bulk of data with a smaller staff. We can't wait to see what a bigger team can do with it!

Chris

"Works seamlessly for my needs, have no complaints"

The product is reliable and persistent. Downtimes are extremely rare and quickly resolved. I use daily and it is mostly used as an outbound dialer and I'm never sitting around waiting long for the next call.

Jack T.

Support client inexistant.

Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.

Dr Page