Bland.AI

3.2

Bland is an advanced platform for AI phone calling. Easily send or receive phone calls with a programmable voice agent.

Ringly IO

Ringly IO combines AI calling technology with advanced analytics, offering businesses a comprehensive solution to enhance their customer service operations.

About Bland.AI

Bland is an AI phone calling platform that leverages its API to seamlessly send and receive AI phone calls using a programmable voice agent.

With less than 10 lines of code, users can send their first AI phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.

Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.

Bland supports various use cases, including AI IVR, AI Answering Service, AI Receptionist, and AI Telemarketing,, making it versatile for businesses. It maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.

Website:https://www.bland.ai/
Founded in:2023
Founder: Brian Bell
CEO:Brian Bell
Address: Mountain View, California, USA
Email: [email protected]
Live Chat: No

About Ringly IO

Ringly.io is a cutting-edge platform that integrates AI IVR, AI phone call, technology, and advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features such as AI Answering Service, AI Receptionist, and AI Telemarketing capabilities, all designed to enhance customer service operations and improve overall efficiency.

Website:https://www.ringly.io/
Founded in:2013
Founder: Maurizio Isendoorn, Ruben Boonzaaijer
Address: Rotterdam, Netherlands
Phone: 93323328
Email: [email protected]
Live Chat: Yes

Bland.AI is a better alternative to Ringly IO

We've compared price, features, voice samples, and more, and Bland.AI is a better alternative to Ringly IO

Compare Bland.AI Product Suite vs Ringly IO

If you are looking to invest in either Bland.AI or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.

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Bland.AI vs Ringly IO Pricing

Compare Bland.AI vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.

Monthly PriceYearly Price
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Monthly PriceYearly Price
Free $0 $0
Basic $69 $62.10 / Month
Pro $450 $405 / Month
Scale $997 $897.30 / Month

Bland.AI vs Ringly IO Features Comparison

A side-by-side comparison of Bland.AI vs Ringly IO features

Bland.AI Features

Ringly IO Features

Sub-Second Latency

Bland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality​

24/7 Call Answering

Ringly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities.

Human-Like Voice

Utilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience​

Advanced Call Routing

The platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience.

Live Call Transfers

The system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions​

Real-Time Transcriptions

Ringly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff.

Context Awareness

Bland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective​

Appointment Scheduling

The AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes.

Integration Capabilities

The platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly

Automated Responses to Common Inquiries

The AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers.

Scalability and Performance

Bland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times

Analytics and Reporting

Ringly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions.

Personalization Options

Businesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized​

Integration with CRM Systems

The platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible.

Real-Time Data Injection

The platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction

Text Messaging Capabilities

Ringly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement.

Spam Call Filtering

The AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency.

Scalable Infrastructure

Ringly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality.

Bland.AI vs Ringly IO Use Cases

Most apps in this space have similar use cases but you can compare Bland.AI vs Ringly IO use cases if you were looking for something unique.

Bland.AI Use Cases

Ringly IO Use Cases

Customer Support

Handling high volumes of customer inquiries and support requests can be challenging and resource-intensive.

24/7 Customer Support

Providing continuous customer service to handle inquiries and support requests outside of business hours.

Appointment Scheduling

Businesses need an efficient way to manage appointment bookings, cancellations, and rescheduling.

Appointment Scheduling

Automating the process of booking, modifying, and canceling appointments.

Lead Qualification and Sales

Sales teams require a streamlined process to qualify leads and follow up on sales inquiries.

Lead Qualification and Management

Capturing and qualifying leads through phone interactions.

Order Processing and Tracking

Customers frequently inquire about order status, shipping details, and returns.

Order Processing and Inquiries

Managing phone orders and answering product-related questions.

Multi-Language Support

Businesses serving a diverse customer base need to handle inquiries in multiple languages.

Call Routing and Transfers

Directing calls to the appropriate department or individual based on the caller’s needs.

Interactive Voice Response (IVR) Replacement

Traditional IVR systems can be frustrating for customers due to rigid menus and long wait times.

Text Message Follow-Ups

Sending important information to customers via text messages during or after a call.

Survey and Feedback Collection

Gathering customer feedback and conducting surveys can be time-consuming.

Spam Call Management

Reducing the impact of spam and robocalls on business operations.

Emergency Notifications and Alerts

Timely dissemination of critical information during emergencies is crucial for businesses.

Real-Time Call Monitoring and Analytics

Monitoring call interactions and gaining insights into customer behavior.

Scalability for Growing Businesses

Managing increased call volumes as the business expands.

Personalized Customer Interactions

Enhancing customer experience through personalized interactions.

Bland.AI vs Ringly IO Reviews

See how Bland.AI vs Ringly IO stack up by what users think of them.

Support client inexistant.

Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.

Dr Page

Ringly IO not reviewed yet.