Bland is an AI phone calling platform that leverages its API to seamlessly send and receive AI phone calls using a programmable voice agent.
With less than 10 lines of code, users can send their first AI phone call using the advanced features provided by Bland. The system includes live call transfers, allowing calls to be transferred to a human when predefined conditions are met. Through live context integration, APIs can inject real-time data into phone calls, enhancing the interaction. Users can select from a library of human-like voices or create a voice clone for more personalized communication.
Bland offers enterprise-grade capabilities for scaling, including fine-tuning features that train an AI phone agent on existing calls to improve performance and build guardrails against hallucination. Custom tools enable the phone agent to access external APIs during calls, allowing access to customer records, knowledge bases, and performing actions like scheduling appointments. Dedicated infrastructure ensures reliability by partitioning an enterprise’s infrastructure from the general API, even during high-volume moments.
Bland supports various use cases, including AI IVR, AI Answering Service, AI Receptionist, and AI Telemarketing,, making it versatile for businesses. It maintains high standards with features such as call monitoring, prompt filtering, rate limits for scaling, and periodic audits to ensure trust and safety. They actively restrict the calls they support to ensure their AI phone call technology continues to benefit consumers, businesses, and society as a whole.
Website: | https://www.bland.ai/ |
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Founded in: | 2023 |
Founder: | Brian Bell |
CEO: | Brian Bell |
Address: | Mountain View, California, USA |
Email: | [email protected] |
Live Chat: | No |
Ringly.io is a cutting-edge platform that integrates AI IVR, AI phone call, technology, and advanced analytics, providing businesses with a comprehensive customer service solution. It offers a wide range of features such as AI Answering Service, AI Receptionist, and AI Telemarketing capabilities, all designed to enhance customer service operations and improve overall efficiency.
Website: | https://www.ringly.io/ |
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Founded in: | 2013 |
Founder: | Maurizio Isendoorn, Ruben Boonzaaijer |
Address: | Rotterdam, Netherlands |
Phone: | 93323328 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Bland.AI is a better alternative to Ringly IO
If you are looking to invest in either Bland.AI or Ringly IO and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Bland.AI vs Ringly IO subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Contact Support |
Monthly Price | Yearly Price | |
Free | $0 | $0 |
Basic | $69 | $62.10 / Month |
Pro | $450 | $405 / Month |
Scale | $997 | $897.30 / Month |
A side-by-side comparison of Bland.AI vs Ringly IO features
Bland.AI Features |
Ringly IO Features |
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Sub-Second LatencyBland.ai ensures extremely fast response times with sub-second latency, making interactions with the AI feel natural and immediate, matching human speed and quality |
24/7 Call AnsweringRingly.io provides round-the-clock call answering, ensuring that customer inquiries are addressed at any time, enhancing customer satisfaction and reducing missed opportunities. |
Human-Like VoiceUtilizing advanced natural language processing (NLP) and text-to-speech technologies, Bland.ai produces voices that mimic real human speech patterns and intonations, creating an authentic and seamless conversational experience |
Advanced Call RoutingThe platform offers smart call routing, directing calls to the appropriate department or individual based on the caller’s needs and previous interactions, improving efficiency and customer experience. |
Live Call TransfersThe system supports live call transfers to human agents whenever necessary, ensuring that complex or multilingual queries are handled efficiently without any interruptions |
Real-Time TranscriptionsRingly.io provides live transcriptions of calls, enabling real-time monitoring and analysis of customer interactions, which helps in improving service quality and training staff. |
Context AwarenessBland.ai’s voice assistants can gather and utilize information from previous interactions, providing personalized and contextually relevant responses. This enhances the customer experience by making conversations more tailored and effective |
Appointment SchedulingThe AI agent can handle appointment bookings, modifications, and cancellations, integrating with popular calendar systems to streamline scheduling processes. |
Integration CapabilitiesThe platform can easily integrate with various CRM systems, such as Salesforce and HubSpot, and other tools through its open API and Zapier integration. This enables businesses to streamline operations and automate tasks effortlessly |
Automated Responses to Common InquiriesThe AI can respond to frequently asked questions about products, services, and policies, reducing the workload on human agents and providing immediate answers to customers. |
Scalability and PerformanceBland.ai is designed to handle high volumes of calls without compromising on performance. It scales efficiently to meet the demands of growing businesses, ensuring that customer service remains uninterrupted and effective even during peak times |
Analytics and ReportingRingly.io offers detailed analytics and reporting features, providing insights into call volumes, customer behavior, and service performance, aiding businesses in making informed decisions. |
Personalization OptionsBusinesses can create custom voice clones and set up tailored call routing based on customer characteristics or previous interactions. This level of personalization ensures that each customer interaction feels unique and customized |
Integration with CRM SystemsThe platform seamlessly integrates with various CRM systems, allowing for efficient data management and ensuring that customer information is up-to-date and easily accessible. |
Real-Time Data InjectionThe platform allows for live data injection during calls, enabling the AI to provide real-time, accurate information based on specific customer data, thereby enhancing the relevance and effectiveness of each interaction |
Text Messaging CapabilitiesRingly.io can send follow-up texts to customers, providing them with additional information, confirmations, or updates, enhancing communication and customer engagement. |
Spam Call FilteringThe AI agent can detect and block spam calls, ensuring that only legitimate calls are processed, which helps in maintaining operational efficiency. |
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Scalable InfrastructureRingly.io’s infrastructure is designed to scale with business growth, handling increased call volumes and multiple simultaneous calls without compromising service quality. |
Most apps in this space have similar use cases but you can compare Bland.AI vs Ringly IO use cases if you were looking for something unique.
Bland.AI Use Cases |
Ringly IO Use Cases |
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Customer SupportHandling high volumes of customer inquiries and support requests can be challenging and resource-intensive. |
24/7 Customer SupportProviding continuous customer service to handle inquiries and support requests outside of business hours. |
Appointment SchedulingBusinesses need an efficient way to manage appointment bookings, cancellations, and rescheduling. |
Appointment SchedulingAutomating the process of booking, modifying, and canceling appointments. |
Lead Qualification and SalesSales teams require a streamlined process to qualify leads and follow up on sales inquiries. |
Lead Qualification and ManagementCapturing and qualifying leads through phone interactions. |
Order Processing and TrackingCustomers frequently inquire about order status, shipping details, and returns. |
Order Processing and InquiriesManaging phone orders and answering product-related questions. |
Multi-Language SupportBusinesses serving a diverse customer base need to handle inquiries in multiple languages. |
Call Routing and TransfersDirecting calls to the appropriate department or individual based on the caller’s needs. |
Interactive Voice Response (IVR) ReplacementTraditional IVR systems can be frustrating for customers due to rigid menus and long wait times. |
Text Message Follow-UpsSending important information to customers via text messages during or after a call. |
Survey and Feedback CollectionGathering customer feedback and conducting surveys can be time-consuming. |
Spam Call ManagementReducing the impact of spam and robocalls on business operations. |
Emergency Notifications and AlertsTimely dissemination of critical information during emergencies is crucial for businesses. |
Real-Time Call Monitoring and AnalyticsMonitoring call interactions and gaining insights into customer behavior. |
Scalability for Growing BusinessesManaging increased call volumes as the business expands. |
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Personalized Customer InteractionsEnhancing customer experience through personalized interactions. |
See how Bland.AI vs Ringly IO stack up by what users think of them.
Support client inexistant. Cela fait plus d'une semaine que j'essaye de contacter le support client par mail, je n'ai encore jamais eu personne. De plus, depuis maintenant 2 jours impossible de me connecter et d'accéder à mon compte, j'ai la version payante et je m'inquiète de ne pas pouvoir me servir de cette plateforme ni pouvoir arrêter l'abonnement.
Ringly IO not reviewed yet.