Answering Legal delivers the highest quality 24/7 answering service for attorneys. Trusted by thousands of law firms and backed by over 300 five-star testimonials!
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Gabbyville, an award-winning provider, offers friendly, energetic, and efficient live bilingual virtual receptionist services to keep your business running smoothly at a fraction of the cost.
Answering Legal offers top-notch 24/7 answering services for attorneys, trusted by thousands of law firms and boasting over 300 five-star testimonials.
Website: | https://www.answeringlegal.com/ |
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Founded in: | 2013 |
Founder: | Robert Shatles, Alyssa Accard |
CEO: | Robert Shatles |
Address: | Nesconset, New York, USA |
Phone: | (631) 268-3333 |
Email: | [email protected] |
Live Chat: | No |
Gabbyville is an award-winning provider of friendly, energetic, and efficient live bilingual virtual receptionist services, ensuring your business operates smoothly at a fraction of the cost.
You can also checkout our AI voice agent which can be used as AI IVR, AI phone call, AI Answering Service, AI Receptionist, and AI Telemarketing
Website: | https://www.gabbyville.com/ |
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Founded in: | 2013 |
Founder: | Nisha Goyal-Parikhs |
CEO: | Nisha Goyal-Parikhs |
Address: | Nashville, Texas, USA |
Phone: | 1-800-903-7141 |
Email: | [email protected] |
Live Chat: | Yes |
We've compared price, features, voice samples, and more, and Answering Legal is a better alternative to Gabbyville
If you are looking to invest in either Answering Legal or Gabbyville and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Answering Legal vs Gabbyville subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Contact Support |
Monthly Price | Yearly Price | |
Starter | $250 | |
Basic | $325 | |
Premium | $600 | |
Executive | $1,425 |
A side-by-side comparison of Answering Legal vs Gabbyville features
Answering Legal Features |
Gabbyville Features |
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24/7 Live AnsweringThe service ensures that every call to your law firm is answered by a real person, no matter the time of day, providing continuous availability to capture new clients and manage ongoing cases effectively. |
24/7 Live AnsweringGabbyVille offers round-the-clock live answering services, ensuring that your business never misses a call, regardless of the time of day. |
Customizable Legal IntakeAnswering Legal provides full legal intake services, allowing for detailed collection of caller information that is crucial for new client onboarding. Law firms can customize every question on their legal intake to ensure all necessary details are gathered. |
Bilingual ReceptionistsTo cater to a diverse customer base, GabbyVille provides bilingual services, supporting both English and Spanish speakers. |
Live Call TransferringIf a lawyer is available to take a call, the virtual receptionist at Answering Legal will announce the caller and transfer them directly, facilitating immediate communication when needed. |
Custom Call HandlingBusinesses can customize their call handling processes, including personalized greetings, call routing, and outbound calling, to meet specific operational needs. |
Message TakingWhen attorneys are unavailable, the receptionists take detailed messages, ensuring that all relevant information is captured for later follow-up. |
Appointment SchedulingGabbyVille’s receptionists can schedule appointments directly into your web-based calendar system, providing real-time updates and reminders. |
Appointment SchedulingThe service includes scheduling appointments directly on the law firm’s calendar, enhancing the organization and efficiency of managing client meetings. |
Detailed Message TakingReceptionists take detailed messages, ensuring that all important information is captured and communicated via email or voicemail. |
Bilingual ReceptionistsTo accommodate a diverse clientele, Answering Legal offers bilingual answering services, ensuring that Spanish-speaking clients are fully supported. |
Call Routing and Outbound CallingIntelligent call routing reduces wait times and improves customer experience by directing calls to the appropriate departments or individuals. Outbound calling allows businesses to proactively reach out to potential clients. |
Integrated Software SolutionsAnswering Legal can integrate with a law firm's existing CRM systems, allowing for automated sorting of call information and seamless workflow automation. This integration extends to setting up custom triggers based on the firm's specific operational needs. |
Real-Time Status UpdatesReceptionists can receive real-time updates about your availability, helping them manage call routing based on your current status. |
Spam Call BlockingGabbyVille blocks spam and robocalls, ensuring that you are only billed for relevant calls, saving money and reducing interruptions. |
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Multi-ConferencingGabbyVille’s receptionists can set up and manage conference calls, facilitating collaboration with multiple parties simultaneously. |
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High-Quality Call ServiceUtilizing T1 phone lines over VoIP, GabbyVille ensures top-notch call quality, providing clear and reliable communication. |
Most apps in this space have similar use cases but you can compare Answering Legal vs Gabbyville use cases if you were looking for something unique.
Answering Legal Use Cases |
Gabbyville Use Cases |
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24/7 Client ReceptionLaw firms utilize Answering Legal to ensure that every call is answered day or night, capturing every potential client opportunity and providing immediate responses to current clients, crucial for urgent legal matters. |
24/7 Customer ServiceBusinesses can use GabbyVille's 24/7 live answering services to ensure that customer inquiries are addressed at any time of day, improving customer satisfaction and loyalty by providing continuous support. |
Lead Capture and Client IntakeThe service excels in capturing leads through detailed legal intake processes. Receptionists collect comprehensive client information during initial calls, which is essential for preparing attorneys for follow-up and case evaluation. |
Lead Capture and QualificationGabbyVille helps businesses capture and qualify leads by handling initial inquiries, gathering detailed information, and ensuring that potential customers are followed up with promptly. This is particularly useful for sales-driven organizations looking to maximize conversion rates. |
Appointment SchedulingAnswering Legal aids law firms by scheduling client meetings directly into attorneys' calendars. This helps in managing attorneys’ schedules more efficiently, ensuring that they can focus on their legal work without administrative distractions. |
Appointment SchedulingHealthcare providers, legal firms, and other appointment-based businesses can rely on GabbyVille to manage their scheduling. Receptionists can book, reschedule, and confirm appointments, ensuring efficient use of time and reducing no-show rates. |
Message Taking and Call PatchingWhen attorneys are unavailable, Answering Legal's receptionists take detailed messages or patch calls through to attorneys when they become available, ensuring no critical information is missed. |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, GabbyVille can manage overflow call volume, ensuring that no calls are missed and maintaining high levels of customer service. |
Bilingual SupportCatering to a diverse clientele, Answering Legal offers bilingual support, ensuring that non-English speaking clients receive the same level of care and professionalism, which is particularly valuable in communities with significant Spanish-speaking populations. |
Bilingual SupportFor businesses with a diverse customer base, GabbyVille offers bilingual answering services, helping to bridge language barriers and provide excellent service to both English and Spanish-speaking clients. |
Customized Call HandlingLaw firms can customize how calls are handled based on their specific needs, from the greeting used by receptionists to the questions asked during legal intakes, making the service highly adaptable to different legal specializations and client management styles. |
Order ProcessingRetail and e-commerce businesses can benefit from GabbyVille's order processing capabilities, where receptionists handle transactions and manage customer orders over the phone, ensuring smooth and efficient sales operations. |
Virtual Receptionist for Small BusinessesSmall businesses can leverage GabbyVille's virtual receptionist services to handle all incoming calls, providing a professional image and ensuring that customer inquiries are managed efficiently, even when resources are limited. |
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Message Taking and DeliveryWhen staff are unavailable, GabbyVille receptionists take detailed messages and ensure they are delivered promptly via email or voicemail, ensuring that important information is communicated without delay. |
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Real Estate and Property ManagementReal estate professionals can use GabbyVille to manage property inquiries, schedule showings, and handle client communications, allowing agents to focus on closing deals and managing properties more effectively. |
See how Answering Legal vs Gabbyville stack up by what users think of them.
I have used the services of Answering Legal for about three years now. With 24/7 service and instant notifications by text and email, I never miss a call. Both colleagues and clients have complimented me about "the nice lady who answers your phone." With no contract, their billing and charges are completely transparent. I cannot speak too highly of their services.
I LOVE Answering Legal. They get the information that I need accurately, politely and without delay. They forward calls to me and when I am available, wherever I am, I can speak with a potential client. Best of all, I know my clients appreciate the 24/7 availability!
Answering Legal has been a great service provider. Calls are promptly directed to my cell and clients are easily "patched in". If I am unable to answer the call, the service sends both an email and text with all needed information. The folks answering the calls are polite and well spoken. Happy with this service!
Gabbyville not reviewed yet.