Answering Legal
Answering Legal delivers the highest quality 24/7 answering service for attorneys. Trusted by thousands of law firms and backed by over 300 five-star testimonials!
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Answering.ai
Answering AI helps you impress your customers with a dedicated, always-available phone agent that handles calls 24/7, ensuring no call goes unanswered.
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About Answering Legal
Answering Legal offers top-notch 24/7 answering services for attorneys, trusted by thousands of law firms and boasting over 300 five-star testimonials.
| Website: | https://www.answeringlegal.com/ |
|---|---|
| Founded in: | 2013 |
| Founder: | Robert Shatles, Alyssa Accard |
| CEO: | Robert Shatles |
| Address: | Nesconset, New York, USA |
| Phone: | (631) 268-3333 |
| Email: | [email protected] |
| Live Chat: | No |
About Answering.ai
Answering AI’s new enhanced model features a lifelike tone and prosody, designed to sound like a real phone receptionist. The AI phone receptionist can send links via text (US only) or WhatsApp, ensuring quick and efficient interactions. The technology automatically detects the caller’s language and switches immediately.
One of the major benefits of having an AI agent answering the phone for your business is that it is always available. The AI receptionist never sleeps and can handle multiple calls simultaneously, making it affordable for all businesses by saving costs while keeping the business phone always available. It delights customers by providing instant responses, ensuring an exceptional experience for every caller.
Answering AI empowers small businesses and entrepreneurs with advanced conversational AI technology, similar to that used by large enterprises. Trained with thousands of real customer service calls, the AI can predict the best information to send to callers in real-time. The natural language processing algorithm understands and speaks like a real human during phone conversations. Additionally, the AI is easily customizable, allowing businesses to provide links to frequently asked questions, schedule appointments, take messages, and more, with the AI sending the information at the right time.
| Website: | https://answering.ai/ |
|---|---|
| Live Chat: | Yes |
Answering Legal is a better alternative to Answering.ai
We've compared price, features, voice samples, and more, and Answering Legal is a better alternative to Answering.ai
Compare Answering Legal Product Suite vs Answering.ai
If you are looking to invest in either Answering Legal or Answering.ai and are planning to scale, then it’s important to know who provides a comprehensive product suite.
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Answering Legal vs Answering.ai Pricing
Compare Answering Legal vs Answering.ai subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Contact Support |
| Monthly Price | Yearly Price | |
| $199 |
Answering Legal vs Answering.ai Features Comparison
A side-by-side comparison of Answering Legal vs Answering.ai features
Answering Legal Features |
Answering.ai Features |
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24/7 Live AnsweringThe service ensures that every call to your law firm is answered by a real person, no matter the time of day, providing continuous availability to capture new clients and manage ongoing cases effectively. |
Advanced AI technologyPowered by thousands of real customer service interactions, our AI can instantly predict and deliver the most relevant information to your caller. |
Customizable Legal IntakeAnswering Legal provides full legal intake services, allowing for detailed collection of caller information that is crucial for new client onboarding. Law firms can customize every question on their legal intake to ensure all necessary details are gathered. |
Lifelike interactionsOur natural language processing algorithm is designed to understand and converse like a real human during phone interactions. |
Live Call TransferringIf a lawyer is available to take a call, the virtual receptionist at Answering Legal will announce the caller and transfer them directly, facilitating immediate communication when needed. |
Easily customizableProvide links to frequently asked questions, schedule appointments, take messages, and more. Our AI will send it at the perfect moment. |
Message TakingWhen attorneys are unavailable, the receptionists take detailed messages, ensuring that all relevant information is captured for later follow-up. |
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Appointment SchedulingThe service includes scheduling appointments directly on the law firm’s calendar, enhancing the organization and efficiency of managing client meetings. |
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Bilingual ReceptionistsTo accommodate a diverse clientele, Answering Legal offers bilingual answering services, ensuring that Spanish-speaking clients are fully supported. |
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Integrated Software SolutionsAnswering Legal can integrate with a law firm's existing CRM systems, allowing for automated sorting of call information and seamless workflow automation. This integration extends to setting up custom triggers based on the firm's specific operational needs. |
Answering Legal vs Answering.ai Use Cases
Most apps in this space have similar use cases but you can compare Answering Legal vs Answering.ai use cases if you were looking for something unique.
Answering Legal Use Cases |
Answering.ai Use Cases |
|---|---|
24/7 Client ReceptionLaw firms utilize Answering Legal to ensure that every call is answered day or night, capturing every potential client opportunity and providing immediate responses to current clients, crucial for urgent legal matters. |
Customer Service EnhancementAnswering.ai helps businesses provide instant, 24/7 customer support by answering common questions, taking messages, and directing calls. This ensures no call goes unanswered, improving customer satisfaction and engagement |
Lead Capture and Client IntakeThe service excels in capturing leads through detailed legal intake processes. Receptionists collect comprehensive client information during initial calls, which is essential for preparing attorneys for follow-up and case evaluation. |
Lead Capture and QualificationThe AI assistant captures caller information and qualifies leads automatically, helping businesses prioritize follow-ups and convert more leads into sales |
Appointment SchedulingAnswering Legal aids law firms by scheduling client meetings directly into attorneys' calendars. This helps in managing attorneys’ schedules more efficiently, ensuring that they can focus on their legal work without administrative distractions. |
Appointment SchedulingAnswering.ai can schedule appointments, send reminders, and manage booking requests efficiently. This feature is particularly useful for businesses like clinics, salons, and service providers that rely on appointment-based interactions |
Message Taking and Call PatchingWhen attorneys are unavailable, Answering Legal's receptionists take detailed messages or patch calls through to attorneys when they become available, ensuring no critical information is missed. |
Multi-Language SupportWith multi-language capabilities, Answering.ai can cater to a diverse customer base, handling calls in various languages and ensuring effective communication regardless of the caller's language preference |
Bilingual SupportCatering to a diverse clientele, Answering Legal offers bilingual support, ensuring that non-English speaking clients receive the same level of care and professionalism, which is particularly valuable in communities with significant Spanish-speaking populations. |
Operational EfficiencyBy automating routine call handling tasks, Answering.ai allows businesses to free up human resources for more complex tasks, thereby improving overall operational efficiency |
Customized Call HandlingLaw firms can customize how calls are handled based on their specific needs, from the greeting used by receptionists to the questions asked during legal intakes, making the service highly adaptable to different legal specializations and client management styles. |
Integration with Existing SystemsAnswering.ai integrates seamlessly with CRM systems and other business tools, enabling smooth data flow and enhancing workflow automation |
Answering Legal vs Answering.ai Reviews
See how Answering Legal vs Answering.ai stack up by what users think of them.
I have used the services of Answering…
I have used the services of Answering Legal for about three years now. With 24/7 service and instant notifications by text and email, I never miss a call. Both colleagues and clients have complimented me about "the nice lady who answers your phone." With no contract, their billing and charges are completely transparent. I cannot speak too highly of their services.
I LOVE Answering Legal
I LOVE Answering Legal. They get the information that I need accurately, politely and without delay. They forward calls to me and when I am available, wherever I am, I can speak with a potential client. Best of all, I know my clients appreciate the 24/7 availability!
Answering Legal has been a great…
Answering Legal has been a great service provider. Calls are promptly directed to my cell and clients are easily "patched in". If I am unable to answer the call, the service sends both an email and text with all needed information. The folks answering the calls are polite and well spoken. Happy with this service!
Answering.ai not reviewed yet.
