AnswerFirst
AnswerFirst is the ideal partner for managing 24/7, after-hours, overflow, special projects, and any other situations requiring live answering combined with superior customer service.
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Loman AI
Loman AI is an AI phone agent and receptionist for restaurants that answers calls like a human. It takes orders, books reservations, & more, allowing staff to focus on other tasks.
About AnswerFirst
With over 20 years of experience, AnswerFirst’s talent and technology can cater to exclusive needs, delivering the precise results that companies require. This results in building lasting, productive, and profitable relationships with customers.
Maximize Business Opportunities with Live Answering Services
AnswerFirst’s live answering service and inbound call center solutions are designed to help businesses maximize opportunities and prepare for the unexpected. By answering calls, emails, web chats, social media inquiries, and SMS messages 24/7, AnswerFirst ensures businesses are always available to their customers.
Customized Services to Meet Business Needs
AnswerFirst offers a range of services including appointment scheduling, answering services, business process management, order taking, message taking, and voice mail services. These services can be customized to meet specific business communication and customer service needs.
| Website: | https://answerfirst.com/ |
|---|---|
| Founded in: | 1998 |
| Founder: | Matt Herron |
| CEO: | Matt Herron |
| Address: | Tampa, Florida, USA |
| Phone: | 866-544-5547 |
| Live Chat: | Yes |
About Loman AI
Loman AI ensures restaurants never miss a call by providing an AI phone agent that handles all incoming calls, takes orders, answers questions, books reservations, and more. This AI phone call system acts as an efficient AI receptionist, managing 100% of calls at a fraction of the cost, allowing restaurant staff to focus on other tasks.
Loman AI serves as an always-on AI answering service, expertly taking phone orders and handling complex inquiries about the menu or dietary restrictions. It pushes orders directly to the POS system, integrating with platforms like Square, Toast, Clover, and Revel, streamlining operations and improving accuracy.
The AI phone agent is custom-trained to answer questions with business-specific information and can handle multiple calls simultaneously with AI IVR capabilities. If needed, it can transfer calls to human staff, ensuring seamless customer service. Loman also supports AI telemarketing, routing calls effectively to boost operational efficiency.
For reservations, Loman AI allows customers to book tables 24/7 through the AI phone agent, eliminating wait times and enhancing customer satisfaction.
| Website: | https://www.loman.ai/ |
|---|---|
| Founded in: | 2011 |
| Address: | Austin, Texas, USA |
| Phone: | (805) 550-5042 |
| Email: | [email protected] |
| Live Chat: | No |
AnswerFirst is a better alternative to Loman AI
We've compared price, features, voice samples, and more, and AnswerFirst is a better alternative to Loman AI
Compare AnswerFirst Product Suite vs Loman AI
If you are looking to invest in either AnswerFirst or Loman AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
- AI Agent
AnswerFirst vs Loman AI Pricing
Compare AnswerFirst vs Loman AI subscription plans and pricing. Please check each website for the most updated information.
| Monthly Price | Yearly Price | |
| Get Started | $0.94 per min | |
| Enterprise | Contact Support |
AnswerFirst vs Loman AI Features Comparison
A side-by-side comparison of AnswerFirst vs Loman AI features
AnswerFirst Features |
Loman AI Features |
|---|---|
24/7 Live AnsweringEnsuring that every call is answered, AnswerFirst provides round-the-clock service, which is crucial for maintaining continuous customer support and capturing all potential business opportunities. |
24/7 Call HandlingLoman.ai operates around the clock, ensuring that every call is answered, whether it's during business hours or after, providing continuous customer service and support. |
Customizable Call HandlingBusinesses can customize how calls are answered, including the scripting of responses and the routing of calls, to ensure that each call is handled according to specific business protocols. |
Order Taking and ProcessingThe AI agent can take and process orders seamlessly, reducing the workload on human staff and ensuring accuracy in order details. |
Bilingual ReceptionistsTo cater to a diverse clientele, AnswerFirst offers bilingual services, ensuring effective communication with both English and Spanish speaking customers. |
Reservation ManagementLoman.ai can book, modify, and cancel reservations, integrating smoothly with your existing reservation system to keep schedules organized and up-to-date. |
Live Call TransferringCalls can be screened and transferred directly to the appropriate party in real-time, allowing for immediate attention to urgent matters. |
Menu InquiriesThe AI handles inquiries about the menu, providing detailed information about dishes, ingredients, and specials, enhancing the customer experience with instant responses. |
Overflow Call HandlingDuring peak times or when in-house staff are unavailable, AnswerFirst can manage excess call volume, ensuring that no calls are missed. |
Catering RequestsLoman.ai can manage catering inquiries and bookings, streamlining the process for both the restaurant and the customer, and ensuring that all details are accurately captured. |
Message TakingDetailed messages are taken when specific individuals are unavailable, and these messages are promptly relayed via text or email, ensuring that all information is captured accurately. |
Cost EfficiencyBy automating call handling tasks, Loman.ai reduces the need for human receptionists, significantly lowering operational costs while maintaining high-quality service. |
Appointment SchedulingReceptionists can schedule appointments directly into a company’s calendar, helping to streamline the booking process and manage schedules efficiently. |
Human-Like InteractionThe AI agent is designed to interact with customers in a natural, conversational manner, making interactions feel personal and engaging. |
Full Legal IntakeFor law firms, AnswerFirst performs comprehensive legal intake, collecting all necessary information from potential clients to prepare for initial consultations. |
ScalabilityLoman.ai can handle multiple calls simultaneously, making it an ideal solution for restaurants of all sizes, especially during peak times when call volumes are high. |
Integrated Software SolutionsAnswerFirst integrates with popular CRM and legal software, enhancing workflow automation and ensuring seamless data management. |
AnswerFirst vs Loman AI Use Cases
Most apps in this space have similar use cases but you can compare AnswerFirst vs Loman AI use cases if you were looking for something unique.
AnswerFirst Use Cases |
Loman AI Use Cases |
|---|---|
24/7 Customer SupportBusinesses can rely on AnswerFirst to provide round-the-clock customer support, ensuring that all customer inquiries are handled promptly and professionally, regardless of the time of day. This is particularly valuable for companies that operate in multiple time zones or have customers with urgent needs. |
Order Taking and ProcessingManaging high volumes of phone orders during peak hours. |
Appointment SchedulingAnswerFirst can manage appointment bookings, cancellations, and rescheduling directly into a company’s calendar system. This service is ideal for healthcare providers, legal firms, and service-based businesses that need to maintain an organized and efficient schedule. |
Reservation ManagementBooking, modifying, and canceling reservations without human intervention. |
Lead Capture and QualificationAnswerFirst helps businesses capture and qualify leads through initial phone interactions. This ensures that potential customers receive timely follow-ups and that sales teams can focus on the most promising prospects, enhancing the overall sales process. |
Menu InquiriesAnswering customer questions about menu items, ingredients, and specials. |
Overflow Call HandlingDuring peak business hours or when in-house staff are unavailable, AnswerFirst can manage excess call volume, ensuring that no calls are missed and that customers receive the attention they need. |
Catering RequestsHandling complex catering orders and inquiries. |
Bilingual SupportAnswerFirst offers bilingual receptionists to cater to a diverse customer base, providing services in both English and Spanish. This use case is particularly important for businesses serving multilingual communities. |
24/7 Customer SupportProviding customer support outside of regular business hours |
Order ProcessingFor retail and e-commerce businesses, AnswerFirst can handle order processing over the phone, managing transactions and ensuring that customer orders are processed efficiently and accurately. |
Cost ReductionReducing operational costs associated with hiring and training human receptionists. |
Message Taking and RelayWhen staff are unavailable, AnswerFirst takes detailed messages and relays them via text or email. This ensures that important information is captured and communicated to the appropriate parties without delay. |
Handling High Call VolumesManaging increased call volumes during peak times or promotional events. |
Virtual Receptionist ServicesAnswerFirst acts as a virtual receptionist, handling calls, managing inquiries, and providing a professional first point of contact for businesses. This is especially useful for small to medium-sized businesses that need to project a professional image without the overhead of a full-time receptionist. |
Improving Customer ExperienceEnhancing the overall customer experience with efficient and personalized service. |
Emergency Response HandlingFor businesses in industries where emergencies can occur, such as healthcare or utilities, AnswerFirst provides emergency response handling, ensuring that urgent calls are prioritized and managed efficiently. |
AnswerFirst vs Loman AI Reviews
See how AnswerFirst vs Loman AI stack up by what users think of them.
"Great company! Really helped me grow my business..."
Clients get to talk to a competent person who inturn immediatly shares the information with me in a HIPAA secure manner.
Top tier professionalism and accuracy!
What a huge difference in professionalism and accuracy with Answer First compared to the company we were using for years prior. Each operator provides excellent service each time.
Easy and Quick Onboarding
AnswerFirst is great to work with at all points of the onboarding process. Quick and simple and always available to answer questions. Highly Recommend!
Loman AI not reviewed yet.
