Air AI (www.air.ai) is a self-learning conversational AI robot that functions as both a sales representative and customer service assistant.
An innovative solution for home service businesses that answers phone calls promptly and in a way that customers prefer.
Air.ai is revolutionizing customer service and sales with its cutting-edge AI technology, designed to handle complex, human-like AI phone call interactions seamlessly. Touted as the world’s first AI capable of engaging in prolonged phone conversations that mimic real human interactions, Air.ai offers businesses the power to scale their operations instantly with access to 100,000 sales and customer service representatives at the tap of a button.
These AI Answering Service agents possess infinite memory and perfect recall, enabling them to provide consistent, accurate, and personalized service round-the-clock, every day of the year. With the ability to autonomously perform tasks across over 5,000 different applications, Air.ai eliminates the need for traditional training, management, or motivation of human agents, thereby reducing overhead costs and enhancing operational efficiency.
The implications of Air.ai’s technology extend beyond just manpower augmentation; it fundamentally transforms how businesses interact with their customers. By handling phone calls that can last anywhere from 10 to 40 minutes, the AI IVR agents ensure that customer queries are not just answered but are dealt with in a manner that rivals, or even surpasses, human capability. This level of interaction, coupled with the AI’s ability to take autonomous actions, offers a seamless integration into existing business processes, ensuring that every customer interaction is optimized for satisfaction and efficiency. For businesses, this means not only improved customer service outcomes but also significant enhancements in scalability and operational agility, including tasks performed by an AI Receptionist or AI Telemarketing agents.
Website: | https://www.air.ai/ |
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Founded in: | 2019 |
Founder: | Caleb Maddix |
CEO: | Caleb Maddix |
Address: | Miami, Florida, USA |
Email: | [email protected] |
Sameday AI is as effective as your best salesperson. It doesn’t merely respond to customers; like your top sales representative, Sameday AI identifies customer needs and provides tailored solutions that accommodate your schedule, connect with available technicians, and cater to the specific preferences of your service business.
Service businesses often pay four times more to generate leads compared to most other local businesses. To tackle this challenge, Sameday AI operates continuously, enabling the forwarding of overflow and after-hour calls directly to the AI IVR, which can promptly address new customers’ questions and offer the earliest available appointment. Sameday AI never misses a call, never forgets to follow up, and always shows up for work.
Additionally, Sameday AI can integrate with any software that has an available API, including the most popular AI Answering Service, AI Receptionist, and AI Telemarketing systems, along with Field Service Software, ensuring your business stays connected. This also includes handling customer interactions via AI phone calls efficiently.
Website: | https://www.gosameday.com/ |
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Founded in: | 2021 |
Founder: | Aaron Cooper, Max Forsey |
CEO: | Aaron Cooper |
Address: | Lehi, Utah, USA |
Phone: | 1 (415) 723-6177 |
Email: | [email protected] |
Live Chat: | No |
If you are looking to invest in either Air.AI or Sameday AI and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Air.AI vs Sameday AI subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Launch | $349 | |
Scale | $559 | |
Enterprise | Contact Support | Contact Support |
A side-by-side comparison of Air.AI vs Sameday AI features
Air.AI Features |
Sameday AI Features |
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Human-Like Conversational AIAir.ai is capable of having extended phone conversations (10-40 minutes) that sound like a real human, thanks to its advanced AI that can mimic natural human speech and tonality. |
24/7 AvailabilitySameday.ai ensures that no call goes unanswered, providing around-the-clock service to capture leads and respond to customer inquiries at any time, including after hours. |
Infinite Memory and Perfect RecallThe AI has the ability to remember past interactions and recall details accurately, providing a seamless and personalized experience for each caller. |
Natural Language Processing (NLP)The AI uses advanced NLP to understand and respond to customer inquiries in a natural and engaging manner, similar to a human representative. |
Autonomous Actions Across ApplicationsAir.ai can autonomously perform tasks across over 5,000 applications, enabling it to handle a wide range of business processes without human intervention. |
Proactive Sales AutomationThe AI is equipped with sales skills to build value, overcome objections, and close sales effectively, turning leads into scheduled and paying customers. |
24/7 OperationThe AI operates continuously, providing 24/7 service without the need for breaks or downtime, ensuring constant availability for customer interactions. |
Integration with Existing SystemsSameday.ai seamlessly integrates with existing phone systems, field service software, and payment systems, ensuring a smooth and efficient operation without the need for extensive manual updates. |
Multi-Call HandlingAir.ai can manage multiple calls simultaneously, scaling its operations to meet the demands of high call volumes. |
High Scalability:The system can handle high call volumes simultaneously, maintaining service quality even during peak times, which is crucial for businesses with fluctuating demand. |
Advanced Logic TreesUsers can set up complex logic trees that guide the AI’s responses based on what the caller says, enabling highly customized and contextually relevant interactions. |
Improved Accuracy and ConsistencyBy providing accurate and consistent information based on the latest data, the AI reduces the likelihood of human error, ensuring reliable responses to customer inquiries. |
Language SupportWhile primarily supporting English, Air.ai can perform in other languages by using advanced mode and translating prompts, enhancing its versatility for global operations. |
Advanced AnalyticsThe Intelligent Analytics Suite provides businesses with valuable insights and reporting, helping them to understand what is working and where improvements are needed. |
Spam and Scam DetectionThe AI includes features to minimize the chances of calls being marked as spam or telemarketing, ensuring higher pickup rates and better engagement. |
Cost EfficiencyBy reducing the need for additional staffing and minimizing missed calls, Sameday.ai saves businesses money while also increasing revenue through better lead conversion. |
Integration with CRM Systems:Air.ai can integrate with customer relationship management systems to streamline data handling and ensure all interactions are logged and managed efficiently. |
Customizable AIBusinesses can tailor the AI to meet their specific requirements, including multilingual capabilities and custom integrations to fit unique business needs. |
Voice CustomizationFuture updates will include a library of voices and the ability to clone voices, allowing businesses to tailor the AI’s voice to better match their brand. |
Security and PrivacyThe AI service includes robust security protocols to protect sensitive customer data, ensuring compliance with privacy standards. |
Most apps in this space have similar use cases but you can compare Air.AI vs Sameday AI use cases if you were looking for something unique.
Air.AI Use Cases |
Sameday AI Use Cases |
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Customer Service AutomationAir.ai can handle a wide range of customer service inquiries autonomously, providing answers to common questions, troubleshooting issues, and guiding customers through processes without the need for human intervention. This ensures 24/7 availability and reduces wait times for customers. |
Handling After-Hours CallsBusinesses often miss calls after business hours, leading to lost opportunities. |
Lead Qualification and Follow-UpThe AI can engage potential leads in detailed conversations, qualify them based on predefined criteria, and follow up on initial inquiries. This helps sales teams focus on high-quality leads and improves the efficiency of lead management processes. |
Managing High Call VolumesDuring peak times, businesses can be overwhelmed by high call volumes, resulting in longer wait times and potential customer dissatisfaction. |
Appointment Scheduling and RemindersAir.ai can manage appointment bookings by interacting with clients, scheduling appointments directly into the business’s calendar system, and sending reminders to reduce no-show rates. This is particularly useful for medical practices, salons, and other service-based businesses. |
Sales and Lead ConversionConverting leads into paying customers requires skilled sales interactions and timely responses. |
Order Processing and ManagementE-commerce and retail businesses can leverage Air.ai to handle order processing over the phone, including taking orders, confirming details, and updating customers on their order status. This streamlines operations and enhances the customer experience. |
Proactive Customer Follow-UpsBusinesses may struggle with timely follow-ups, leading to missed opportunities and lower customer satisfaction. |
Survey and Feedback CollectionAir.ai can conduct surveys and collect feedback from customers through natural, conversational interactions. This provides businesses with valuable insights into customer satisfaction and areas for improvement. |
Integration with Existing SystemsSeamlessly integrating new technology with existing business systems can be challenging. |
Technical Support and TroubleshootingTech companies can use Air.ai to provide first-level technical support, guiding users through troubleshooting steps and resolving common issues. This reduces the burden on human support agents and improves response times. |
Improving Customer ExperienceProviding consistent and accurate information to customers can be difficult, especially with a large team. |
Billing and Payment HandlingAir.ai can assist customers with billing inquiries, process payments, and manage subscription renewals, ensuring a smooth and efficient handling of financial transactions. |
Cost ReductionStaffing for call management can be costly, especially with fluctuating call volumes. |
HR and Employee InteractionBusinesses can use Air.ai for HR purposes, such as answering employee queries about policies, scheduling interviews, and managing routine HR tasks, freeing up HR personnel to focus on more complex issues. |
Data-Driven InsightsUnderstanding call patterns and customer interactions is crucial for making informed business decisions. |
Event Registration and ManagementFor businesses and organizations hosting events, Air.ai can manage event registrations, provide information to attendees, and handle post-event follow-ups, ensuring a seamless experience for participants. |
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Real Estate Inquiries and SchedulingReal estate agents can utilize Air.ai to handle property inquiries, schedule viewings, and provide information about listings, improving the efficiency of client interactions and property management. |