Air AI (www.air.ai) is a self-learning conversational AI robot that functions as both a sales representative and customer service assistant.
Eve Calls provides voice AI agents for businesses and startups, generative AI for enterprises, debt collection AI agents, and government AI agents for municipalities.
Air.ai is revolutionizing customer service and sales with its cutting-edge AI technology, designed to handle complex, human-like AI phone call interactions seamlessly. Touted as the world’s first AI capable of engaging in prolonged phone conversations that mimic real human interactions, Air.ai offers businesses the power to scale their operations instantly with access to 100,000 sales and customer service representatives at the tap of a button.
These AI Answering Service agents possess infinite memory and perfect recall, enabling them to provide consistent, accurate, and personalized service round-the-clock, every day of the year. With the ability to autonomously perform tasks across over 5,000 different applications, Air.ai eliminates the need for traditional training, management, or motivation of human agents, thereby reducing overhead costs and enhancing operational efficiency.
The implications of Air.ai’s technology extend beyond just manpower augmentation; it fundamentally transforms how businesses interact with their customers. By handling phone calls that can last anywhere from 10 to 40 minutes, the AI IVR agents ensure that customer queries are not just answered but are dealt with in a manner that rivals, or even surpasses, human capability. This level of interaction, coupled with the AI’s ability to take autonomous actions, offers a seamless integration into existing business processes, ensuring that every customer interaction is optimized for satisfaction and efficiency. For businesses, this means not only improved customer service outcomes but also significant enhancements in scalability and operational agility, including tasks performed by an AI Receptionist or AI Telemarketing agents.
Website: | https://www.air.ai/ |
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Founded in: | 2019 |
Founder: | Caleb Maddix |
CEO: | Caleb Maddix |
Address: | Miami, Florida, USA |
Email: | [email protected] |
Eve Calls offers a suite of services, including AI IVR, and AI phone call solutions with voice AI agents tailored for small to mid-sized businesses and startups. They provide AI Answering Service, AI Receptionist, and AI Telemarketing solutions, along with generative AI and customized options for enterprises. Additionally, Eve Calls specializes in debt collection AI agents for debt collectors and government AI agents for municipalities. These use cases demonstrate the diverse applications of AI technology in streamlining communications, handling customer interactions, and optimizing business operations.
Website: | https://evecalls.com/ |
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Founded in: | 2016 |
Founder: | Oleksii Skrypka |
CEO: | Oleksii Skrypka |
Address: | Kiev, Ukraine |
Phone: | 15852826620 |
Email: | [email protected] |
Live Chat: | No |
We've compared price, features, voice samples, and more, and EVE Calls is a better alternative to Air.AI
If you are looking to invest in either Air.AI or EVE Calls and are planning to scale, then it’s important to know who provides a comprehensive product suite.
Compare Air.AI vs EVE Calls subscription plans and pricing. Please check each website for the most updated information.
Monthly Price | Yearly Price | |
Contact Support |
A side-by-side comparison of Air.AI vs EVE Calls features
Air.AI Features |
EVE Calls Features |
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Human-Like Conversational AIAir.ai is capable of having extended phone conversations (10-40 minutes) that sound like a real human, thanks to its advanced AI that can mimic natural human speech and tonality. |
Natural Voice InteractionEVE.calls utilizes a natural language processing engine to deliver human-like interactions. This enables the AI to understand and respond to customer queries in a conversational manner, improving customer satisfaction by making interactions feel more personal and engaging. |
Infinite Memory and Perfect RecallThe AI has the ability to remember past interactions and recall details accurately, providing a seamless and personalized experience for each caller. |
Multilingual CapabilitiesEVE.calls supports over 120 languages and dialects, allowing businesses to cater to a global audience and provide services in the customers' preferred languages. |
Autonomous Actions Across ApplicationsAir.ai can autonomously perform tasks across over 5,000 applications, enabling it to handle a wide range of business processes without human intervention. |
High Capacity HandlingThe platform is designed to handle large volumes of calls, capable of managing more than ten thousand calls per hour and up to one million calls per day, ensuring that businesses can scale their operations without compromising service quality. |
24/7 OperationThe AI operates continuously, providing 24/7 service without the need for breaks or downtime, ensuring constant availability for customer interactions. |
Integration FlexibilityEVE.calls integrates seamlessly with various CRM and business systems, including Salesforce, SAP, Zendesk, and HubSpot. This ensures that customer interactions are efficiently logged and managed within the existing business infrastructure. |
Multi-Call HandlingAir.ai can manage multiple calls simultaneously, scaling its operations to meet the demands of high call volumes. |
Advanced Call RoutingThe system optimizes call routing to connect customers with the right agents or departments, enhancing customer engagement and operational efficiency. |
Advanced Logic TreesUsers can set up complex logic trees that guide the AI’s responses based on what the caller says, enabling highly customized and contextually relevant interactions. |
Security and ComplianceEVE.calls adheres to GDPR compliance and employs 256-bit encryption to ensure the security and privacy of customer data, making it suitable for industries with stringent data protection requirements. |
Language SupportWhile primarily supporting English, Air.ai can perform in other languages by using advanced mode and translating prompts, enhancing its versatility for global operations. |
Voice Activity DetectionThe AI agent can distinguish between human voices and background noise, ensuring clear communication and accurate response during calls. |
Spam and Scam DetectionThe AI includes features to minimize the chances of calls being marked as spam or telemarketing, ensuring higher pickup rates and better engagement. |
Detailed Analytics and ReportingThe platform provides comprehensive analytics and reporting tools, offering insights into call volumes, customer behavior, and agent performance. This data helps businesses make informed decisions and improve their customer service strategies. |
Integration with CRM Systems:Air.ai can integrate with customer relationship management systems to streamline data handling and ensure all interactions are logged and managed efficiently. |
Customizable Scripts and PersonalizationBusinesses can customize the AI's voice, tone, and communication style to align with their brand identity. Additionally, EVE.calls allows for script customization to cater to specific business needs and enhance the customer experience. |
Voice CustomizationFuture updates will include a library of voices and the ability to clone voices, allowing businesses to tailor the AI’s voice to better match their brand. |
Proactive Customer EngagementEVE.calls can initiate follow-up calls, reminders, and updates, ensuring timely communication and continuous customer engagement. |
Most apps in this space have similar use cases but you can compare Air.AI vs EVE Calls use cases if you were looking for something unique.
Air.AI Use Cases |
EVE Calls Use Cases |
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Customer Service AutomationAir.ai can handle a wide range of customer service inquiries autonomously, providing answers to common questions, troubleshooting issues, and guiding customers through processes without the need for human intervention. This ensures 24/7 availability and reduces wait times for customers. |
Customer Support AutomationProviding 24/7 customer support without the need for human agents. |
Lead Qualification and Follow-UpThe AI can engage potential leads in detailed conversations, qualify them based on predefined criteria, and follow up on initial inquiries. This helps sales teams focus on high-quality leads and improves the efficiency of lead management processes. |
Appointment Scheduling and RemindersManaging and scheduling appointments while sending reminders to customers. |
Appointment Scheduling and RemindersAir.ai can manage appointment bookings by interacting with clients, scheduling appointments directly into the business’s calendar system, and sending reminders to reduce no-show rates. This is particularly useful for medical practices, salons, and other service-based businesses. |
Debt CollectionStreamlining the debt collection process by automating calls to debtors. |
Order Processing and ManagementE-commerce and retail businesses can leverage Air.ai to handle order processing over the phone, including taking orders, confirming details, and updating customers on their order status. This streamlines operations and enhances the customer experience. |
Lead Qualification and SalesQualifying leads and assisting with sales inquiries |
Survey and Feedback CollectionAir.ai can conduct surveys and collect feedback from customers through natural, conversational interactions. This provides businesses with valuable insights into customer satisfaction and areas for improvement. |
Order Processing and Customer InquiriesManaging order processing and responding to customer questions. |
Technical Support and TroubleshootingTech companies can use Air.ai to provide first-level technical support, guiding users through troubleshooting steps and resolving common issues. This reduces the burden on human support agents and improves response times. |
Surveys and Feedback CollectionConducting surveys and collecting customer feedback. |
Billing and Payment HandlingAir.ai can assist customers with billing inquiries, process payments, and manage subscription renewals, ensuring a smooth and efficient handling of financial transactions. |
Multilingual Customer ServiceServing a global customer base with diverse language preferences. |
HR and Employee InteractionBusinesses can use Air.ai for HR purposes, such as answering employee queries about policies, scheduling interviews, and managing routine HR tasks, freeing up HR personnel to focus on more complex issues. |
Proactive Customer EngagementEngaging customers proactively with follow-up calls and reminders. |
Event Registration and ManagementFor businesses and organizations hosting events, Air.ai can manage event registrations, provide information to attendees, and handle post-event follow-ups, ensuring a seamless experience for participants. |
Call Routing and TransfersEfficiently routing and transferring calls to the appropriate departments or agents. |
Real Estate Inquiries and SchedulingReal estate agents can utilize Air.ai to handle property inquiries, schedule viewings, and provide information about listings, improving the efficiency of client interactions and property management. |
Marketing CampaignsAutomating outbound marketing calls to promote products and services. |
See how Air.AI vs EVE Calls stack up by what users think of them.
Air.AI not reviewed yet.
The EVE.calls team worked tirelessly to deliver the product my business needed. Their approach was professional, and I could tell my team was in good hands from the start. The platform is improving, however occasionally has a bug that needs to be addressed. Their support team is very quick to address any issues we encounter.
EVE.calls provided an exceptional experience for our business development team. We were impressed by their testing methodology and approach to automating what we considered a unique process inside our business. We look forward to continuing our relationship with them and would happily recommend to a friend or business owner.
I had a recent experience with this company. Their team is patient & the individual I was on the phone with was very respectful. Highly recommended.