VoiceNation

4.7

VoiceNation offers 24/7 live answering, emergency dispatching, and after-hours responses among other features, ensuring seamless communication for businesses.

Founded in 2002

About VoiceNation

Everything to know about VoiceNation. From founders, to reviews, and subscription cost.

VoiceNation stands out as a premier provider of virtual receptionist services, delivering 24/7 live answering, emergency dispatching, after-hours support, and more.

VoiceNation Contact Info

Website:https://voicenation.com/
Founder: Jay Reeder
CEO:Jay Reeder
Address: Duluth, Georgia, USA
Phone: 833-426-1703
Email: [email protected]
Live Chat: Yes

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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All VoiceNation Products

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  • AI Agent

Sample VoiceNation Agents

VoiceNation Pricing & Subscription Plans

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20 minutes 50 minutes 100 minutes 250 minutes 500 minutes More than 500 minutes
Monthly Price $70 $135 $229 $525 $925 Contact Support

VoiceNation Top Features

See VoiceNation top features and why it is one of the best generative ai apps.

24/7 Answering Service

VoiceNation ensures that businesses never miss a call, with services available round the clock to handle customer inquiries, providing a continuous line of communication which is crucial for maintaining customer satisfaction and capturing every potential business opportunity.

Bilingual Answering

Catering to a diverse customer base, VoiceNation offers bilingual services, ensuring that both English and Spanish speaking customers can communicate effectively, enhancing the customer experience and broadening the business's market reach.

Custom Call Handling

Businesses can customize how their calls are handled, including options for message taking, call forwarding, and setting up custom responses based on the company's specific requirements. This allows for personalized customer interactions that align with brand standards.

Instant Message Delivery

Messages are delivered instantly, enabling businesses to receive timely updates about customer interactions and ensuring that critical calls are prioritized and responded to swiftly.

CRM Integration and Appointment Scheduling

VoiceNation integrates with customer relationship management (CRM) systems to streamline data management and schedules appointments directly into business calendars, enhancing operational efficiency and ensuring seamless management of customer interactions.

Order Processing

The service includes order processing capabilities, which allows for direct transactions and payments, facilitating business operations without necessitating additional resources.

Top VoiceNation Use Cases

See the top VoiceNation use cases and interesting ways you can use VoiceNation

24/7 Customer Support

VoiceNation provides around-the-clock answering services, ensuring that businesses are always available to their customers, no matter the time or day. This is crucial for industries where timely responses are critical, such as medical or emergency services.

Lead Capture and Qualification

With their professional receptionists, VoiceNation helps businesses qualify and capture leads effectively. This service ensures that potential customers receive immediate attention, and that leads are properly assessed and routed to enhance conversion rates.

Appointment Scheduling

VoiceNation's receptionists can schedule appointments directly into a company’s calendar system. This use case is particularly beneficial for healthcare providers, legal firms, and service-based businesses where appointment scheduling is a routine task.

Order Processing

For e-commerce and retail businesses, VoiceNation handles order taking and payment processing, allowing companies to manage sales transactions efficiently without needing to expand their in-house teams.

Bilingual Support

VoiceNation offers bilingual answering services to help businesses communicate effectively with a diverse customer base. This is especially useful in areas with high non-English speaking populations, helping businesses enhance service accessibility and customer satisfaction.

Event Registration and Management

For organizations that host events, VoiceNation can manage call-in registrations and inquiries, providing a streamlined approach to event management and improving attendee experience.

VoiceNation Reviews

See the top positive and negative reviews for VoiceNation

Reliable, Low-Maintenance Experience

VoiceNation's service has been very reliable for our restoration company. They do a great job of determining if an after-hours call is an emergency or not, and handling them appropriately based on that. It has been a very "hands-off" experience for our company, as it works automatically, without any intervention required on our part. I'm a very satisfied customer!

John Sleep

Happy with My Decision

Happy with My Decision. My company switched from AnswerConnect in order to downsize and have a better customer support. I've had more support with VoiceNation in the past month, than I did 3 years with Answer Connect.

Shakeer Gaffney

So much better than the rest

We are very happy with services. We’ve only had maybe 2-3 issues since we started with you guys and you have responded/resolved quickly- can’t tell you the difference between our old answering service and voicenation-night and day. I used to get weekly if not daily complaints about our answering service from our on call team members, and it was frustrating and inconsistent to change the on call list- the ease of changing the on call list is the best for me- I can do it from my phone in a few clicks. If you are thinking about changing services- I highly recommend switching to Voicenation.

Allison

Ripped me off

My first month after signing up, they overcharged me for excessively lengthy calls. Multiple calls described as "Dead air" lasting up to 105 seconds. I can understand 15 seconds and hanging up, but at least 12.75 EXTRA minutes of listening to dead air and charging me for that. Also, my office is closed on Fridays, so the script for Friday reads "The office is closed. Please call back during normal business hours." Calls on Fridays could last 5 whole minutes just to say those 2 sentences. I tried to address these overcharges with customer service multiple times. They just ignored my concerns. Like they purposely made the calls last longer to charge me more.

Mel

I am never impressed with a company…

I am never impressed with a company that makes it difficult to cancel service. I am now trying for the third time to cancel my voicenation service. No one ever gets back to me.

Zvi Raskin