Talkie.AI

4.9

Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.

Founded in 2018

About Talkie.AI

Everything to know about Talkie.AI. From founders, to reviews, and subscription cost.

Talkie.ai’s medical voice assistants provide patients with a variety of automated self-service options when contacting healthcare providers.

Are patients tired of waiting on hold or leaving voicemails to communicate with their preferred healthcare provider? They can now say goodbye to traditional methods and welcome the future of patient interaction with the AI Voice Intelligent Intake system.

The AI voice assistant utilizes cutting-edge conversational voice technology to engage with patients seamlessly. Through natural language processing, it collects essential patient details, including symptoms, personal information, medication requests, and appointment details.

The benefits include an enhanced patient experience, as patients can interact with the AI Voicebot from the comfort of their homes, providing information in a conversational manner without the need for complex forms or calls. The system also reduces staff workload by automating the intake process, freeing up valuable time for staff members to focus on providing quality care. Additionally, it eliminates voicemails and hold times, ensuring prompt and efficient communication between patients and healthcare providers.

Talkie.AI Contact Info

Website:https://talkie.ai/
Founder: Paweł Lipiński, Ada Andruszkiewicz, Wojciech Przechodzeń
CEO:Pawel Lipinski
Address: Warsaw, Poland
Phone: 813-966-2449
Email: [email protected]
Live Chat: No

Conversational Voice AI, trained to speak your business.

Healthcare+1 310-919-0613
Front Desk+1 510-567-7429
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All Talkie.AI Products

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  • AI Agent

Talkie.AI Pricing & Subscription Plans

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Monthly Price Contact Support

Talkie.AI Top Features

See Talkie.AI top features and why it is one of the best generative ai apps.

24/7 Call Automation

Talkie.ai provides around-the-clock automation for routine patient calls, including appointment scheduling, prescription refills, and answering frequently asked questions. This ensures patients receive assistance any time they call, reducing the need for direct human interaction and improving efficiency.

Intelligent Front Door and Call Steering

The AI-powered system uses natural language processing to understand patient inquiries and direct them to the appropriate department or service, enhancing the overall patient experience by reducing wait times and ensuring they reach the right resources quickly.

Personalized Patient Interactions

By integrating with Electronic Health Record (EHR) systems, Talkie.ai can recall key patient details, providing personalized interactions. This includes greeting returning callers by name and recalling previous appointment details, making conversations more engaging and efficient.

Multi-Language Support

The AI voice assistant is fluent in multiple languages, allowing it to serve a diverse patient population effectively. This feature ensures that non-English speaking patients can access services without language barriers.

Automated Data Collection

The voice assistant can collect essential patient details such as symptoms, personal information, and medication requests, reducing the need for patients to leave voicemails or wait on hold. This information is then provided to the staff in a structured format, streamlining the intake process.

Enhanced Security and Compliance

Talkie.ai is HIPAA compliant and has passed the SOC 2 Type I audit, ensuring that patient data is handled with the highest level of security and privacy practices.

Customizable Solutions

The system is highly customizable to meet the unique needs of different healthcare providers. During the setup phase, processes are tailored to match the specific requirements and workflows of each clinic.

Patient Engagement and Retention

The AI assistant can promote patient self-service by encouraging the use of online portals and sending automated reminders for appointments, reducing no-show rates and improving patient adherence to scheduled visits.

Top Talkie.AI Use Cases

See the top Talkie.AI use cases and interesting ways you can use Talkie.AI

Appointment Scheduling and Management

Patients often need to schedule, reschedule, or cancel appointments, which can lead to long hold times and increased workload for front desk staff.

Prescription Refill Requests

Patients need a convenient way to request prescription refills, often resulting in multiple phone calls and increased administrative work.

Answering Frequently Asked Questions (FAQ)

Front desk staff spend significant time answering common questions about office hours, locations, services, and more.

Patient Data Collection and Intake

Collecting patient information over the phone can be time-consuming and prone to errors.

Intelligent Call Routing

Patients often struggle with navigating complex IVR systems to reach the correct department or person.

Automated Appointment Reminders and Follow-Ups

High no-show rates for appointments can disrupt clinic schedules and reduce efficiency.

Patient Engagement and Activation

Encouraging patients to schedule regular checkups and follow preventive care recommendations can be challenging.

Multilingual Support for Diverse Patient Populations

Clinics serving diverse populations need to communicate effectively with patients who speak different languages.

Talkie.AI Reviews

See the top positive and negative reviews for Talkie.AI

"Virtual Assistant of the Poznan City Hall"

They are primarily open to ideas and customer needs and maintain good relations with clients. The company provided us with comprehensive training in the use of the new tool, and frequent meetings prepared us to update the knowledge of the bot base on our own.

Ewelina B.

"New level of telephone customer service"

EVERYTHING! From the design, implementation, testing, and development of VoiceBOT with the Talkie.ai team, to the actual use of the platform, which is very intuitive.

Łukasz T.

"Increased our performance while reducing costs"

The Talkie platform is easy to use. Editing voicebot scripts is intuitive and requires no coding skills. This allows our experts to make adjustments to voicebots without the need for technical support.

Robert S.