AnswerConnect
AnswerConnect provides dedicated customer experience specialists who are well-trained to handle all your phone calls and website chats.
Founded in 2002
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About AnswerConnect
Everything to know about AnswerConnect. From founders, to reviews, and subscription cost.
AnswerConnect employs highly-trained customer experience specialists who will manage all your phone calls and website chats from their distraction-free home offices.
The answer lies in connecting. Keep your business human with 24/7 live answering services from Pledge People, not bots.
Pledge People is dedicated to maintaining the human touch in business interactions. Their approach ensures that businesses are always available, capturing every lead and never missing an opportunity when clients call. With no voicemail or automated voices, they help businesses win more clients by providing real human interactions.
Their services ensure that businesses are never closed, allowing work from home, the office, or anywhere. Pledge People recognizes returning callers, offering a personalized experience every time. They also manage calls effectively, ensuring that businesses can focus on important meetings or tasks without missing important calls.
AnswerConnect Contact Info
| Website: | https://www.answerconnect.com/ |
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| Founder: | Natalie Ruiz |
| CEO: | Natalie Ruiz |
| Address: | Portland, Oregon, USA |
| Phone: | 800-700-8888 |
| Email: | [email protected] |
| Live Chat: | Yes |
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All AnswerConnect Products
See the complete product suite AnswerConnect has to offer
- Small Business Answering Service
- Virtual Receptionist
- After Hours Answering
- 24/7 Live Answering
- Bilingual Services
- Call Forwarding
- Customer Support Center & Specialists Services
- Small Business Virtual Receptionist Services
- Inbound Sales
- Call Routing & Transfer
Sample AnswerConnect Agents
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AnswerConnect Pricing & Subscription Plans
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AnswerConnect Top Features
See AnswerConnect top features and why it is one of the best generative ai apps.
24/7 Live Answering
This service ensures that all calls are answered by professional receptionists, regardless of the time or day, enhancing customer service and ensuring no opportunities are missed
Custom Call Handling
Businesses can tailor how calls are handled, including custom greetings, call routing, and scheduling, to ensure that each call is managed according to specific business needs.
Lead Qualification and Appointment Booking
Virtual receptionists help qualify leads and can book appointments directly, streamlining the sales process and enhancing lead management.
Bilingual Service
AnswerConnect offers services in multiple languages, which is essential for businesses serving a diverse customer base.
Mobile App Integration
The AnswerConnect app allows businesses to manage their account details, view call histories, and interact with their team and clients from anywhere, providing flexibility and ease of management.
Live Chat Support
Beyond phone calls, AnswerConnect provides live chat services, helping businesses engage with online visitors in real-time, which can significantly boost conversion rates.
Top AnswerConnect Use Cases
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24/7 Live Answering Services
This is ideal for businesses that need round-the-clock customer support but cannot afford or do not need a full-time, in-house team. AnswerConnect ensures that every call is answered, improving customer satisfaction and capturing every potential business opportunity, even after hours
Virtual Receptionist Services
Businesses can use AnswerConnect to manage incoming calls, schedule appointments, and even process orders. This service is especially beneficial for small businesses and professional services like law firms or healthcare providers that need to maintain a professional image and efficient customer service without the overhead of additional staff
Lead Generation and Qualification
AnswerConnect helps businesses qualify incoming leads through tailored interactions. This ensures that only potential leads that meet specific criteria are forwarded, optimizing the sales process and improving conversion rates
Appointment Scheduling
Utilizing integrated calendar and scheduling tools, AnswerConnect can handle all aspects of appointment bookings, confirmations, and rescheduling. This helps businesses streamline their operations and ensures that they can focus on service delivery rather than administrative tasks
Bilingual Customer Support
For businesses serving a diverse client base, AnswerConnect offers bilingual services to cater to non-English speaking customers, broadening the market reach and enhancing customer engagement
CRM Integration and Call Data Management:
AnswerConnect integrates with existing CRM systems, allowing businesses to keep track of customer interactions and ensure data consistency across platforms. This integration aids in maintaining a holistic view of customer engagements and supports personalized marketing strategies
AnswerConnect Reviews
See the top positive and negative reviews for AnswerConnect
Customer experience
Thier availability at all times on multiple channels like phones and emails. they are very organized
Exemplary customer service that goes extra mile
Exceptional customer service and consistently prompt response to inquiries.
Client Assistance I received today was outstanding
Client Assistance I received today was very helpful and a quick response. Appreciated the patience shown to me as I'm a little behind on the technology side. Very kind and professional the entire call, fully answering all my questions.
Very Expensive!
Very Expensive! If you do not monitor your usage. You will pay dearly. I was set up to pay $350.00 per month for 200 minutes.After 1 week that was exceeded. To my suprise i was being billed hundreds of dollars additional on a daily basis. I would expect for the large overages i would have been called. It wasnt until after they charged me $2100.00 that they mentioned another plan that would include more minutes.It was not made clear to me that charges would just pile up. some calls had a 16 + minute duration? No one is working on this with me. It's impossible to figure out the charges! I was told to pretty much just deal with it.
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