Best Answering Services in Pennsylvania

See the best answering services in cities like Philadelphia and more, in Pennsylvania.

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4.3

Philadelphia, PA

OnCalla

OnCalla BPO Services is your one-stop solution for all call centre requirements. Experience the OnCalla difference for superior business process outsourcing.

Help: 844.307.2500
[email protected]
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4.9

Philadelphia, PA

Specialty Answering Service

SAS's call centre services are designed to meet your organisation's specific needs, with trained support staff ready to assist you.

Sales: 888.532.4794
Help: 866.688.8912
[email protected]
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Location 1006 W 9th Ave #150, King of Prussia Philadelphia, PA 19406

2.9

Philadelphia, PA

AnswerNet

AnswerNet is a tech-enabled contact centre outsourcing company offering inbound, outbound, automated, BPO, and AI services.

Help: 800.411.5777
[email protected]
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Location 3930 Commerce Ave Willow Grove Philadelphia, PA 19090

4.2

Philadelphia, PA

Allendale Answering Services Inc

Reliable service for over 20 years, building lasting relationships with clients through personable and excellent customer service.

Help: 610.354.9848
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Location 491 Allendale Rd # 321, King of Prussia Philadelphia, PA 19406

5

Philadelphia, PA

Opus Virtual Offices

We are committed to enhancing the success of remote companies, small businesses, and home-based professionals.

Help: 888.898.9868
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Location 1700 Market St #1005 Philadelphia, PA 19103

4.8

Philadelphia, PA

ASD – Answering Service for Directors

Answering Service for Directors (ASD) is the leading funeral home answering service and communication technology provider in the United States and Canada.

Sales: 800.868.9950
Help: 800.868.9950
[email protected]
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Location 108 Chesley Dr, Media Philadelphia, PA 19063

3.2

Philadelphia, PA

PatientCalls

With over 20 years of experience, it's the leading HIPAA-compliant call answering service, supporting thousands of medical providers nationwide.

Help: 866.333.7922
[email protected]
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Location 3000 W Valley Forge Cir #3800, King of Prussia Philadelphia, PA 19406

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Why choose an AI answering service

Choosing an answering service provides numerous advantages, including 24/7 customer service availability, professional call handling, and cost-effectiveness by reducing overhead and scaling with business needs.

Read: AI Answering Service vs Virtual Answering Service

It enhances productivity by allowing employees to focus on core activities without phone interruptions and ensures business continuity during disasters. Additionally, an answering service improves your brand's professional image through consistent, courteous interactions and customizable solutions that align with your brand voice.

Overall, an answering service optimizes operations and delivers exceptional customer experiences, making it a valuable asset for businesses.

However, an AI answering service offers all the flexibility of a virtual answering service and more. An AI answering service works 24/7, always on brand, always polite, and is much cheaper. Learn more about PlayAI answering service.

All Cities in Pennsylvania

Answering Services in Other Cities

4

Houston, TX

Voicelink Communications

VoiceLink Communications, based in Houston, offers live and virtual answering service solutions to businesses nationwide.

Sales: 713.942.1600
Help: 281.747.8782
[email protected]
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Location 1934 W Gray St, Ste 340 Houston, TX

Charlotte, NC

Deskmayte LLC

Deskmayte is a dedicated virtual support team specialising in enhancing patient care and healthcare services.

Sales: 980.306.4278
Help: 980.306.4278
[email protected]
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Location Unit B Old Statesville Rd Charlotte, NC 28269

3.3

Dallas, TX

Answer MTI

With our staff available every day of the year, you can leave your desk with peace of mind, knowing your calls are always managed.

Sales: 844.769.0154
Help: 844.769.0127
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4.2

Indianapolis, IN

ESD – Marketing & Gift Services

Collaborates with clients to assess needs and set goals for each project phase, ensuring personalised service and high-quality results.

Help: 317.840.8608
[email protected]
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Location 6903 Bretton Wood DR Indianapolis, IN 46268

3.2

Dallas, TX

Acena

Acena provides advanced bilingual answering services for businesses and organisations in Dallas, TX.

Sales: 800.875.0114
Help: 800.592.2362
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5

Nashville, TN

Nashville Call Center

Superior communication solutions to foster growth and strong customer relationships, setting new standards in the industry.

Help: 855 687 4111
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3.6

San Diego, CA

Cascade Answering Solutions

Cascade Answering Solutions is dedicated to providing prompt and professional service to your customers.

Sales: 253.799.0008
Help: 888.996.0427
[email protected]
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3.3

San Antonio, TX

Always Answer

We are the ideal choice for comprehensive call answering and support in the San Antonio area.

Help: 800.811.0707
[email protected]
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Questions & Answers

Is there an AI answering service?

Yes, AI answering services are available, providing live virtual receptionists to handle customer calls, ensuring every phone call is managed by a real person.

How much does AI answering service cost?

The cost of an AI answering service varies by service provider and features, typically ranging from $30 to $300 per month.

How does Goodcall work?

Goodcall uses live receptionists to answer customer calls, transfer calls, and schedule appointments, offering a seamless customer experience with professional answering services.

How much is Goodcall?

Goodcall’s pricing starts at around $39 per month, with higher costs depending on service level and call volume.

What is the average cost of an answering service?

The average cost of a telephone answering service ranges between $100 and $300 per month, influenced by call volume and specific service requirements.

Do answering services still exist?

Yes, telephone answering services are still widely used by businesses to enhance customer satisfaction through professional call handling.

What is an answering service?

An answering service uses live virtual receptionists to manage inbound calls, take messages, and provide customer support, improving overall customer satisfaction.

Is an answering service worth it?

An answering service is worth it for businesses needing reliable call management, particularly those with high call volumes, as it ensures callers always speak to a real person, enhancing the customer experience.

What are the top use cases for AI answering services?

AI answering services are ideal for appointment scheduling, lead capture, HIPAA-compliant healthcare communications, high-volume inbound call management, and providing bilingual services for diverse customer bases.

What technology does an AI answering service use?

AI answering services are based on speech synthesis & speech to speech technology. Unlike text to speech (TTS), where text is converted into spoken words, AI receptionists are able to process speech directly, using NLP. Anyone can employ this tech if they are familiar with APIs. The PlayHT TTS API is well documented and robust. AI receptionists employs AI voice cloning so you can also clone your own voice and have your AI receptionists use your voice. If your voice is distinct and recognizable, add that personal flair when prospects call in for better customer interactions.