Best Answering Services in New York

See the best answering services in cities like New York and more, in New York.

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2.7

New York, NY

Map Communications

ever disappoint another caller with long wait times, being put on hold, or reaching an impersonal voicemail again.

Sales: 888.252.6555
Help: 800.627.0114
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Location 420 Lexington Ave New York, NY 10170

4.8

New York, NY

Answer Connect

Live virtual receptionists and call center solutions are available for your New York City business, providing professional support and efficient call management.

Sales: 800.700.8888
Help: 800.531.5828
[email protected]
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3.4

New York, NY

Signius

24/7 support for organisations of all sizes, from small medical practices to Fortune 500 companies.

Sales: 844.798.1045
Help: 800.295.7000
[email protected]
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Location 7 Elk St. New York, NY 10007

5

New York, NY

Nexa

Nexa, the largest virtual receptionist and call answering service company in New York, supports businesses across various sectors.

Sales: 888.524.3799
Help: 800.408.3408
[email protected]
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3.3

New York, NY

Answer MTI

They ensure high call quality with fluent English-speaking receptionists and offer bilingual services for Spanish-speaking customers.

Sales: 844.765.0755
Help: 844.769.0182
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2.8

New York, NY

Continental Message

Our agents handle calls as if you were answering them directly, making CMS an extension of your business.

Help: 800.369.8908
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3.2

New York, NY

Acena

Catering to various industries such as medical, legal, finance, and service-based businesses like HVAC and electricians.

Sales: 800.875.0114
Help: 800.592.2362
[email protected]
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Location 1981 Marcus Avenue C109 New York, NY 11042

4.9

New York, NY

Lex Reception

Our New York answering service ensures you never miss a lead by handling your calls, screening callers, and managing repetitive tasks.

Sales: 800.800.9995
Help: 866.818.8090
[email protected]
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Location 5 Pennsylvania Plaza #19 New York, NY 10001

Conversational Virtual AI Receptionists, Trained to Speak your Business.

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Why choose an AI answering service

Choosing an answering service provides numerous advantages, including 24/7 customer service availability, professional call handling, and cost-effectiveness by reducing overhead and scaling with business needs.

Read: AI Answering Service vs Virtual Answering Service

It enhances productivity by allowing employees to focus on core activities without phone interruptions and ensures business continuity during disasters. Additionally, an answering service improves your brand's professional image through consistent, courteous interactions and customizable solutions that align with your brand voice.

Overall, an answering service optimizes operations and delivers exceptional customer experiences, making it a valuable asset for businesses.

However, an AI answering service offers all the flexibility of a virtual answering service and more. An AI answering service works 24/7, always on brand, always polite, and is much cheaper. Learn more about PlayAI answering service.

All Cities in New York

Answering Services in Other Cities

5

Philadelphia, PA

Opus Virtual Offices

We are committed to enhancing the success of remote companies, small businesses, and home-based professionals.

Help: 888.898.9868
[email protected]
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Location 1700 Market St #1005 Philadelphia, PA 19103

1

Atlanta, GA

Northwest Message Center

AnswerNMC offers nationwide medical answering services with a focus on reliable, consistent support at low, flat-rate prices.

Sales: 888.437.6675
Help: 866.866.5984
[email protected]
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Location 3500 Lenox Rd NE #1500 Atlanta, GA 30326

4.2

Philadelphia, PA

Allendale Answering Services Inc

Reliable service for over 20 years, building lasting relationships with clients through personable and excellent customer service.

Help: 610.354.9848
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Location 491 Allendale Rd # 321, King of Prussia Philadelphia, PA 19406

3.4

San Diego, CA

Starry Solutions

Maximise your opportunities with our virtual receptionist service, ensuring you never miss a call. Providing reliable coverage to capture every opportunity.

Help: 619.833.8599
[email protected]
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Location 2869 Historic Decatur Rd San Diego, CA 92106

2.9

Philadelphia, PA

AnswerNet

AnswerNet is a tech-enabled contact centre outsourcing company offering inbound, outbound, automated, BPO, and AI services.

Help: 800.411.5777
[email protected]
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Location 3930 Commerce Ave Willow Grove Philadelphia, PA 19090

4

Houston, TX

Voicelink Communications

VoiceLink Communications, based in Houston, offers live and virtual answering service solutions to businesses nationwide.

Sales: 713.942.1600
Help: 281.747.8782
[email protected]
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Location 1934 W Gray St, Ste 340 Houston, TX

3.5

Los Angeles, CA

Southwest Answering Service

Business owners and professionals in California understand the importance of capturing new business opportunities. With answering service teams in Valencia, Elk Grove, and Santa Cruz, you can extend your hours and availability to serve callers 24/7, ensuring you don't miss any potential customers.

Help: 661.902.6215
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2.8

Atlanta, GA

OmniCall Receptionists

Callers will experience a high level of service that feels like they’re interacting directly with your company.

Help: 800.886.8585
[email protected]
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Location 1100 Peachtree Rd NE #200 Atlanta, GA 30309

Questions & Answers

Is there an AI answering service?

Yes, AI answering services are available, providing live virtual receptionists to handle customer calls, ensuring every phone call is managed by a real person.

How much does AI answering service cost?

The cost of an AI answering service varies by service provider and features, typically ranging from $30 to $300 per month.

How does Goodcall work?

Goodcall uses live receptionists to answer customer calls, transfer calls, and schedule appointments, offering a seamless customer experience with professional answering services.

How much is Goodcall?

Goodcall’s pricing starts at around $39 per month, with higher costs depending on service level and call volume.

What is the average cost of an answering service?

The average cost of a telephone answering service ranges between $100 and $300 per month, influenced by call volume and specific service requirements.

Do answering services still exist?

Yes, telephone answering services are still widely used by businesses to enhance customer satisfaction through professional call handling.

What is an answering service?

An answering service uses live virtual receptionists to manage inbound calls, take messages, and provide customer support, improving overall customer satisfaction.

Is an answering service worth it?

An answering service is worth it for businesses needing reliable call management, particularly those with high call volumes, as it ensures callers always speak to a real person, enhancing the customer experience.

What are the top use cases for AI answering services?

AI answering services are ideal for appointment scheduling, lead capture, HIPAA-compliant healthcare communications, high-volume inbound call management, and providing bilingual services for diverse customer bases.

What technology does an AI answering service use?

AI answering services are based on speech synthesis & speech to speech technology. Unlike text to speech (TTS), where text is converted into spoken words, AI receptionists are able to process speech directly, using NLP. Anyone can employ this tech if they are familiar with APIs. The PlayHT TTS API is well documented and robust. AI receptionists employs AI voice cloning so you can also clone your own voice and have your AI receptionists use your voice. If your voice is distinct and recognizable, add that personal flair when prospects call in for better customer interactions.