See the best answering services in cities like Charlotte and more, in North Carolina.
Deskmayte is a dedicated virtual support team specialising in enhancing patient care and healthcare services.
Sales: 980.306.4278
Help: 980.306.4278
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Specialising in managing sales leads, appointment scheduling, and customer service calls.
Sales: 800.818.9411
Help: 704.523.1000
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Comprehensive telecommunications and office services, across various industries with reliable support.
Sales: 843.724.0000
Help: 800.374.0911
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Choosing an answering service provides numerous advantages, including 24/7 customer service availability, professional call handling, and cost-effectiveness by reducing overhead and scaling with business needs.
Read: AI Answering Service vs Virtual Answering Service
It enhances productivity by allowing employees to focus on core activities without phone interruptions and ensures business continuity during disasters. Additionally, an answering service improves your brand's professional image through consistent, courteous interactions and customizable solutions that align with your brand voice.
Overall, an answering service optimizes operations and delivers exceptional customer experiences, making it a valuable asset for businesses.
However, an AI answering service offers all the flexibility of a virtual answering service and more. An AI answering service works 24/7, always on brand, always polite, and is much cheaper. Learn more about PlayAI answering service.
Unparalleled service through their team of industry-leading live receptionists and compassionate customer support agents.
Sales: 888.252.6555
Help: 800.627.0114
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24-hour support to the medical, business, and professional community. Exceptional service and attention while reducing your monthly costs.
24/7 support for organisations of all sizes, from small medical practices to Fortune 500 companies.
Sales: 844.798.1045
Help: 800.295.7000
[email protected]
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Our live answering service helps prevent lost revenue and protects your business reputation by minimising missed calls and long hold times.
Sales: 844.765.0664
Help: 844.760.0664
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The family business, including Mom, Dad, and their two daughters and their husbands, is dedicated to supporting small businesses with a positive, can-do attitude.
AnswerNMC offers nationwide medical answering services with a focus on reliable, consistent support at low, flat-rate prices.
Sales: 888.437.6675
Help: 866.866.5984
[email protected]
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Callers will experience a high level of service that feels like they’re interacting directly with your company.
Messages Plus is a telephone answering service company that caters to clients nationally. We have been in business since 1922.
Help: 800.697.6059
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Yes, AI answering services are available, providing live virtual receptionists to handle customer calls, ensuring every phone call is managed by a real person.
The cost of an AI answering service varies by service provider and features, typically ranging from $30 to $300 per month.
Goodcall uses live receptionists to answer customer calls, transfer calls, and schedule appointments, offering a seamless customer experience with professional answering services.
Goodcall’s pricing starts at around $39 per month, with higher costs depending on service level and call volume.
The average cost of a telephone answering service ranges between $100 and $300 per month, influenced by call volume and specific service requirements.
Yes, telephone answering services are still widely used by businesses to enhance customer satisfaction through professional call handling.
An answering service uses live virtual receptionists to manage inbound calls, take messages, and provide customer support, improving overall customer satisfaction.
An answering service is worth it for businesses needing reliable call management, particularly those with high call volumes, as it ensures callers always speak to a real person, enhancing the customer experience.
AI answering services are ideal for appointment scheduling, lead capture, HIPAA-compliant healthcare communications, high-volume inbound call management, and providing bilingual services for diverse customer bases.
AI answering services are based on speech synthesis & speech to speech technology. Unlike text to speech (TTS), where text is converted into spoken words, AI receptionists are able to process speech directly, using NLP. Anyone can employ this tech if they are familiar with APIs. The PlayHT TTS API is well documented and robust. AI receptionists employs AI voice cloning so you can also clone your own voice and have your AI receptionists use your voice. If your voice is distinct and recognizable, add that personal flair when prospects call in for better customer interactions.